Technical Lead - Dynamics 365 CRM/Power Platform

Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm.

Our Client a leading Microsoft Partner, excels in delivering cutting-edge intelligent solutions designed to meet digital, strategic, and technical business needs. Company offer a wide array of services, including customized business solutions built on the Microsoft Dynamics 365, Power Platform, and Azure Solution stack.

Job Summary

They are seeking an experienced Dynamics 365 CE/Power Platform Technical Lead to drive the design, development, and implementation of enterprise-grade solutions. The ideal candidate will have 8+ years of total experience, with at least 5+ years of relevant experience in Dynamics 365 CRM, Power Platform, and Microsoft Azure integrations.

The role requires a strong technical background, hands-on expertise in Solution Architecture, and a deep understanding of at least 2 modules from Sales, Customer Service, Field Service, and Customer Insights. The candidate should also have experience with Azure services, DevOps, and system integrations, along with excellent communication and leadership skills.

Designation: Technical Lead - Dynamics 365 CRM/Power Platform

Experience: 8 - 13 years

Qualification: B.Tech/B.E/MCA/M.Sc (IT)

CTC: 28 - 30 Lacs per annum

Working Days: 5

Office Timing: 10AM to 8 PM / 11AM - 9 PM

Office Location: Thaltej, Ahmedabad

Work Mode: Work from Office

Detail Job Description:

• CRM Customization and Configuration: Lead a team in customizing Dynamics 365 CRM to meet client-specific needs, ensuring high performance, scalability, and integration with other systems.
• Power Platform Development: Leverage Power Automate, Power Pages, and Power Apps to streamline workflows, automate processes, and enhance user experiences. Drive innovation in low-code/no-code environments.
• Azure Integrations: Architect and develop integrations using Azure Functions, Logic Apps, and Service Bus for seamless data exchange across platforms.
• Copilot Integration: Utilize and guide the team on incorporating Copilot in CRM applications to enhance automation and AI-driven functionalities.
• Solution Design & Architecture: Design scalable and secure solutions adhering to best practices in Object-Oriented Programming (OOP) and C#.
• Client Communication: Act as the primary technical point of contact for clients, ensuring clarity in technical deliverables, understanding of client needs, and timely resolution of issues.
• Team Management: Lead, mentor, and inspire a cross-functional team of developers, fostering collaboration, guiding career growth, and ensuring project success through effective delegation and leadership.
• Quality Assurance & Best Practices: Oversee code reviews, testing protocols, and the enforcement of coding standards. Ensure the use of best practices in Dynamics CRM development and cloud integration.

Key Responsibilities

Solution Design

•Lead the design, and development of Dynamics 365 CRM and Power Platform solutions.

•Define best practices, governance, and security strategies for Power Apps and Power Automate.

•Design and implement integrations with Azure services and third-party applications.

•Ensure scalability, security, and performance optimization of implemented solutions.

Development & Customization

•Develop and extend Dynamics 365 CE applications using C#, JavaScript, TypeScript, Plugins, and PCF Controls.

•Design and implement custom Canvas and Model-Driven Apps.

•Configure and automate business processes using Power Automate.

•Work with Dataverse (CDS) for efficient data modelling and security management.

•Develop Azure-based integrations using Azure Functions, Logic Apps, and API Management.

•Implement DevOps practices using Azure DevOps, Git, and CI/CD pipelines.

Integration & Data Management

•Build integrations using REST APIs, Webhooks, and SSIS.

•Design and manage Dataflows for seamless data processing across platforms.

•Ensure smooth communication between Dynamics 365 CRM and external systems.

Technical Leadership & Team Management

•Lead and mentor a team of Dynamics 365 CRM and Power Platform developers.

•Conduct code reviews, enforce coding standards, and provide technical guidance.

•Work closely with business analysts, functional consultants, and stakeholders to align technical solutions with business needs.

•Conduct feasibility analysis and provide expert recommendations.

Required Skills & Experience:

Dynamics 365 CRM Modules: Sales, Customer Service, Field Service, Customer Insights.

Power Platform: Power Apps (Canvas & Model-Driven), Power Automate.

Development: C#, JavaScript, TypeScript, Plugins, Custom Connectors, PCF Controls.

Azure Services: Azure Functions, Logic Apps, API Management, Application Insights, Service Bus.

DevOps & CI/CD: Azure DevOps, Git, Pipelines, Automated Deployments.

Integration: REST APIs, Webhooks, SSIS, Dataflows.

Benefits:

• 5days working
• Flexible Timing
• Learning & Development
• Rewards & Recognition
• Health & Well being allowance
• Performance Bonus