Technical Lead - Enterprise AI Services

Overview:

We are seeking a highly driven and expert Technical Lead with deep C# programming expertise to join our growing Enterprise AI Services team within Platform Engineering. As a Technical Lead, Enterprise AI Services reporting to our Enterprise AI Services Senior Manager in this critical role, you will be instrumental in leading the design, development, and maintenance of the cloud infrastructure and core services that power our cutting-edge AI solutions for enterprise clients. This is a unique opportunity to shape the future of enterprise AI, focusing on Agentic AI architectures, LLM integration, and robust C#-driven platforms at scale. You'll work with leading-edge technologies in a fast-paced, collaborative environment, enabling Thomson Reuters to deliver transformative AI capabilities.

About the Role:

• Leverage your expert-level C# programming skills to design, develop, and implement highly scalable, resilient, and secure enterprise AI services. This includes building foundational components for Agentic AI, LLM orchestration, and intelligent automation.
• Lead the technical integration and utilization of advanced cloud AI services like Azure OpenAI, AWS Bedrock, and other emerging Agentic AI technologies to deliver cutting-edge solutions to Thomson Reuters product teams.
• Develop robust API layers using platforms like Azure API Management and Google Cloud APIGEE to expose AI capabilities securely and efficiently.
• Provide hands-on technical leadership and mentorship to a team of Enterprise AI Services engineers, fostering best practices in software development, C# coding standards, and platform reliability.
• Drive agile development practices (Scrum/Kanban), ensuring clear visibility of work, efficient backlog management, and timely delivery of platform enhancements.
• Act as a technical subject matter expert, unblocking complex challenges and ensuring high-quality, production-ready code.
• Proactively research, evaluate, and prototype new AI, Generative AI, and Agentic AI architectures, assessing their maturity and strategic alignment with business and technology goals to inform the platform roadmap.
• Champion and embed security-by-design principles into all AI platform components and services. Collaborate closely with the Thomson Reuters information security team to implement robust enterprise-grade security features, addressing unique AI security concerns (e.g., prompt injection, data poisoning).
• Prepare and present high-quality technical and non-technical documentation, effectively communicating complex concepts to diverse audiences.
• Proactively identify, assess, and mitigate technical and operational risks associated with deploying and scaling AI systems.
  
  
  

About You:

You’re a fit for the role of, Technical Lead, Enterprise AI Services, if you have

• B.S./B.A. Computer Science or related field; or equivalent level of experience
• 8+ years of progressive experience in software development and platform engineering, with a significant focus on cloud-native architectures.
• Expert-level proficiency in C# development, with demonstrable experience building and deploying complex, highly scalable, and performant distributed systems and APIs.
• Previous Software or Cloud engineering and development experience required.
• UNIX/Linux administration experience required
• AWS Cloud experience required (Cloud Practitioner and higher AWS certification preferred)
• Azure Cloud experience required (AZ-900 or AI-900 and higher Azure certification preferred)
• Google Cloud experience (APIGEE) is an asset
• Understanding of vector capabilities and other AI functions.
• Familiarity with specific Agentic AI frameworks (e.g., Semantic Kernel, LangChain).
• Demonstrated use of CI/CD technologies is a plus, understanding of tools like Azure DevOps, GitHub, GitHub Actions, JFrog Artifactory, Docker preferred.
• Demonstrated use of programming languages like Python, SQL is an asset, C# required.
• Strong passion for technology and a willingness to learn new skills
• Self-motivation and self-direction, ability to translate technical direction and apply to specific work responsibilities
• Ability to work effectively with cross-functional teams
• Ability to investigate complex issues spanning multiple technologies
• Excellent communication (written and verbal) and interpersonal skills
• Strong technical aptitude
• Strong analytical skills
  
  
  

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.