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9 Weeks ago

Technical Lead - Mac Mgmt.

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Noida, Uttar Pradesh, India
Information Technology
Other
Standard Chartered

Overview

Job ID: 26108

Location: Bangalore, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 10 Apr 2025

Job Summary
We are seeking an experienced Enterprise Senior Engineer - Endpoint Management (specializing in Mac) to lead end to end management of our Mac ecosystem. This role focuses on automation, security, compliance, and zero-touch deployments to ensure a seamless experience for Mac users across the organization. The role will be responsible for the engineering, delivery, and operations of the Bank’s Mac Device Management platform. The ideal candidate will have expert knowledge of Microsoft Intune, JAMF, and DevOps methodologies.
As a key technical leader, you will drive Infrastructure as Code (IaC), CI/CD for Mac Management, and Zero Trust security strategies while working closely with IT, Security, and DevOps teams
Key Responsibilities
Mac Platform & Device Management
  • Oversee Microsoft Intune & Jamf Pro for macOS device management.
  • Implement zero-touch deployment using Apple Business Manager (ABM) + Intune + Jamf.
  • Develop Intune Configuration Profiles & Jamf Policies for app management, compliance, and security.
  • Manage OS patching & software deployment through automation pipelines.
Security & Compliance
  • Enforce Zero Trust security with Conditional Access & Defender for Endpoint (MDE).
  • Automate FileVault encryption, firewall, Gatekeeper, and security policies.
  • Ensure compliance with CIS benchmarks, SOC2, and enterprise security standards.
  • Integrate SIEM solutions (Azure Sentinel, Splunk) for security monitoring.
Automation & DevOps for Mac Management
  • Implement Infrastructure as Code (IaC) using Terraform, Ansible, or PowerShell DSC.
  • Develop CI/CD pipelines (GitHub Actions, Azure DevOps) for policy deployment.
  • Automate macOS device provisioning, app installations, and patching workflows.
  • Utilize Jamf API & Intune Graph API for scripting and policy automation.
Monitoring & Incident Response
  • Set up real-time compliance monitoring and auto-remediation workflows.
  • Establish alerting & reporting using Microsoft Endpoint Manager, Defender ATP, and SIEM tools.
  • Automate incident response for non-compliant or compromised devices.
User Experience & Support
  • Implement Jamf Self Service & Intune Company Portal for self-service application access.
  • Automate onboarding/offboarding workflows to enhance employee experience.
  • Collaborate with IT Helpdesk teams for escalated Mac-related support issues.
Collaboration & Strategy
  • Work closely with Security, IT, DevOps, and Compliance teams.
  • Manage vendor relationships with Apple, Microsoft, and Jamf.
  • Evaluate and integrate new technologies to optimize the Mac environment.

Skills and Experience
  • 10+ years of experience in Enterprise IT environments
  • 5+ years in managing enterprise MAC ecosystems
  • Strong experience managing macOS devices with Intune & Jamf.
  • Proficiency in Bash, Python, PowerShell, or AppleScript for automation.
  • Experience with Intune Configuration Profiles & Jamf Policies.
  • Hands-on knowledge of Jamf API, Intune Graph API, and Power Automate.
  • Experience with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins, etc.).
  • Knowledge of Terraform, Ansible, or PowerShell DSC for Infrastructure as Code (IaC).
  • Familiarity with Apple Business Manager (ABM) & Automated Device Enrollment (ADE).
  • Expertise in macOS security (FileVault, Gatekeeper, XProtect, Defender ATP).
  • Understanding of Zero Trust security models & Conditional Access policies.
  • Experience with SIEM tools (Azure Sentinel, Splunk) for log analysis & security monitoring.

Qualifications
Bachelor’s degree required.

Soft skills:
  • Familiarity with ITIL framework and best practices in IT service management.
  • Ability to lead and mentor teams in Mac management and automation.
  • Strong problem-solving and troubleshooting skills.
  • Excellent collaboration and communication with cross-functional teams.
  • Good knowledge on technical writing - authoring technical documentation.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

www.sc.com/careers

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