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4 Weeks ago

Technical Lead- Desktop

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Mumbai, Maharashtra, India

Information Technology

Other

Dixit Infotech Services Pvt. Ltd.

Overview

Tech Lead-Desktop Support-

VDI, Laptop and Desktop PC Configuration
Working Experience on VMware Horizon admin Dashboard for assigning the new machine
to the user addition, deletion and rebuild
Experience to upgrade RAM, CPU and Disk Size on Virtual desktop machine
Basic Knowledge of Citrix Gateway
Basic Knowledge on Active Directory, DNS and DHCP
Installation of Operating systems and applications -
Remote Software installation & Configuration (SSCM)
Remote Support & 1st level Application Support
Antivirus Installation & Upgradation (Symantec, Crowdstrick Falcon Sensor)
Troubleshooting of Hardware Components Replacement & Upgradation.
MS-Outlook Configuration
Printer Configuration (Local & LAN Printers)
OS Migration and Security Patches Updating.
Mail Monitoring, Ticket Assigning.
Complaints and Escalation Handling.

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