Technical Lead

Overview

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior.

Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About Campaigns Team

The campaigns team is one of the core teams at MoEngage, responsible for sending close to three billion daily notifications to help clients engage their users better. As a member of the Campaigns team, you will be developing high-performance solutions to deliver personalised and context-based notifications across various Outbound and Inbound channels to help achieve increased customer retention and customer LTV. You will also design and build features to help clients provide a customized experience for end-users, giving them a more personalized experience at scale. Here, you will have a chance to own systems and develop features end to end, i.e., from inception to deployment. Reliability is of utmost importance to us and we build in-house solutions to ensure 100% transparency and delivery of notifications.

As a Technical Lead at MoEngage, here are some things you can expect:

Roles and Responsibilities:

• Take ownership and be responsible for what you build - no micromanagement
• Work with A players (some of the best talents in the country) and expedite your learning curve and career growth
• Make in India and build for the world at the scale of 1.2B+ monthly active users, which no other internet company in the country has seen.
• Learn together from different teams on how they scale to millions of users and billions of messages.
• Explore the latest topics like Data Pipeline, MongoDB, Scylla, Kafka, Spark, Samza, Flink, share with the team, and, more importantly, have fun while you work on scaling MoEngage.
• Work with and mentor engineers on the team to design and deliver scalable solutions to complex engineering problems.

Requirements:

• Proven experience in handling large infrastructure and distributed systems
• Familiarity with Python or Java and related technologies and frameworks like Django, Pyramid or Spring.
• Familiarity with at least one of the cloud computing infrastructures - AWS / GCP / Azure
• Familiarity with task queue frameworks like Celery, Pika or Samza is a plus.
• Tech Stack - Python, Java, Redis, Elastics Search, MongoDB, ScyllaDB, Falcon, Celery, AWS (EC2, SQS, S3), Linux
• Knowledge of streaming systems is appreciated.
• Experience with AI projects is highly appreciated.

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.