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2 Days ago

Technical Lead

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Bangalore, Karnataka, India
Information Technology
Full-Time
Cognizant

Overview

Job Summary

Join our dynamic team as a Technical Lead where you will leverage your expertise in Service Now Cognizant Automation Center Ansible and PowerShell to drive innovative solutions. With a hybrid work model and rotational shifts you will play a crucial role in enhancing our automation processes and improving operational efficiency. This position offers a unique opportunity to contribute to impactful projects without the need for travel.

Responsibilities

  • Lead the design and implementation of automation solutions using Service Now Cognizant Automation Center Ansible and PowerShell to streamline operations and improve efficiency.
  • Oversee the integration of various automation tools to ensure seamless workflows and optimal performance.
  • Provide technical guidance and support to team members fostering a collaborative and innovative work environment.
  • Collaborate with cross-functional teams to identify automation opportunities and develop strategies to address them.
  • Monitor and analyze system performance identifying areas for improvement and implementing necessary enhancements.
  • Develop and maintain comprehensive documentation for all automation processes and procedures.
  • Ensure compliance with industry standards and best practices in all automation initiatives.
  • Conduct regular assessments of automation tools and technologies to ensure they meet the evolving needs of the organization.
  • Facilitate knowledge sharing and training sessions to enhance team capabilities and drive continuous improvement.
  • Support the development and execution of test plans to validate automation solutions and ensure quality outcomes.
  • Coordinate with stakeholders to gather requirements and deliver solutions that align with business objectives.
  • Evaluate and recommend new technologies and tools to enhance the organizations automation capabilities.
  • Provide timely and effective troubleshooting and resolution of automation-related issues.

Qualifications

  • Possess strong expertise in Service Now demonstrating the ability to design and implement complex workflows.
  • Have extensive experience with Cognizant Automation Center showcasing skills in developing and managing automation scripts.
  • Demonstrate proficiency in Ansible with a proven track record of successful automation deployments.
  • Exhibit advanced knowledge of PowerShell capable of scripting and automating tasks efficiently.
  • Show a solid understanding of hybrid work models and the ability to adapt to rotational shifts.
  • Display excellent problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Hold a bachelors degree in Computer Science Information Technology or a related field.

Certifications Required

Certified ServiceNow Administrator Red Hat Certified Specialist in Ansible Automation
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