Technical Lead-ServiceNow HRSD

Area(s) of responsibility

Empowered By Innovation

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

We are Looking for experienced SAP BTP CAPM (Cloud Application Programming Model) Developer . The ideal candidate will leverage their technical expertise to design, develop, and implement cloud-native applications on the SAP Business Technology Platform.

• Design and Development:
• Designing and developing HRSD solutions, including HR case management, onboarding, and offboarding.
• Developing and maintaining processes on the ServiceNow platform, including scripting, workflows, and automations.
• Designing and configuring ServiceNow HRSD modules like Case and Knowledge Management, Employee Document Management.
• Developing custom applications, workflows, forms, and reports based on business requirements.
• Implementation and Integration:
• Implementing and configuring ServiceNow HRSD modules, ensuring they meet business needs.
• Working with IT teams to integrate ServiceNow HRSD with external systems.
• Integrating with third-party tools and systems.
• Creating and maintaining service catalogs and workflows.
• Technical Skills and Support:
• Troubleshooting ServiceNow issues, especially those related to HRSD.
• Providing technical support for HRSD applications and processes.
• Developing and maintaining Service Portals for employees.
• Strong knowledge of ServiceNow scripting, including client scripts, business rules, and UI pages.
• Experience with HTML, CSS, JavaScript, jQuery, AJAX, and AngularJS.
• Understanding of ServiceNow scripting languages and client scripts.
• Developing and maintaining custom widgets using HTML, CSS, Bootstrap, and AngularJS.