Technical Lead(Workday-Techno Functional)

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

The Role

Technical Lead will be an integral part of Product Management team of Clifford Chance. The role will be responsible for identifying business needs & prioritizing the Epics/Features and ensure timely delivery. The role will also develop the vision and roadmap for various products/solutions of portfolio. Having good knowledge of Lean Agile Framework would be very pivotal in managing stakeholders across the teams including DevOps teams. The role will help to translate product strategy from business into detailed requirements and prototypes. In this role, the incumbent must feel & recognize the empowerment given and help the team to delight customer/end user.

This role demands someone who is highly committed and motivated, great at understanding the big picture mindset and helps the team to see beyond current challenges. The person should have good communication skills, excellent at problem solving and breaking down complex tasks into simple easy to complete milestones, willing to jump in and solve the problem. Having good facilitation skills is a must.

Who you will work with

• Product Management team

What you will be responsible for

• Contribute to vision and roadmap of the portfolio /Applications
• Helping teams to move forward by prioritizing and refining the backlog, balancing the customer needs
• Helping teams to achieve higher levels of product maturity
• By fostering the continuous learning for self and team crafting new process avenues
• Management of vendors and partners
• Manage all aspects of in-life products including feedback, product usage and issues

What you will do

Business Engagement

• Contribute to the vision and roadmap for the portfolio(s) as directed
• Identify opportunities to improve / enhance HR & Learning products with an impetus to enhance user experience, increase efficiencies and reduce costs

Vendor Management

• Work with other stakeholders to manage healthy relationship with multiple vendors with metrics driven monitoring of SLAs, performance and cost
• Continuously monitor vendor deliverables for quality, compliance to CC methodologies, tools, standards

Product Delivery/Management

• Support product and portfolio strategy deriving from business needs
• Supporting and educating the Product team, especially with respect to prioritizing and refining the product backlog
• Manage the Non-Functional requirements of products
• Work with service management & support teams to manage internal hosted, cloud based & outsourced applications
• Manage planned and unplanned changes/deployments, engaging with multiple vendor and CC teams
• Work closely with Dev/Test teams to deliver with quick time-to-market and optimal resources
• Help to create Operational readiness for products/applications
• Participate in Program Increments for products with Lean Agile teams & Release management
• Creating a collaborative environment between Development/Test and Product Management team
• Work with PI teams to remove impediments or finding the right person to remove impediments
• Closely working with solution/domain Architects on Architecture Epics/Features
• Work with PI teams to provide mitigation strategies for risks assessed during planning
• Inspect and Adapt by hosting Retrospective meetings for continual improvement
• Review & analyse high-risk areas of PI & sprints and provide inputs to the stakeholders towards risk management
• Act as a catalyst for strengthening the relationships across the different teams
• Strong verbal and written English with the ability to liaise with different teams

Your experience

• Total 8+yrs experience in It with 3-5 years of experience in supporting HR & learning suits of application e.g. Workday, Smart Recruiters, Cornerstone LMS, Payroll and similar HR Systems
• Requires at least a Bachelors in Engineering Degree or equivalent, and strong relevant professional experience
• Excellent working knowledge of Core HCM, Business Process Configuration, Security Administration
• Good working knowledge of Core and Advanced Compensation, Benefits, Recruiting, Talent Management, Time Tracking and Absence Management
• Preferred hands-on experience on EIBs, XSLT & DT, Core Connector Worker, Payroll Interface and Studio Integrations
• Preferred experience in Lean Agile Framework like SAFe
• Experience as business Analyst would be an added plus
• Experience in complete Product Lifecycle Management
• Deep understanding of customer's needs/aspirations & UI/UX
• Passionate about using technology to solve real world business problems
• An eye for detail along with high benchmarks for Quality
• Knowledge and experience with SaaS application products, technologies and architecture specially in HR & Learning suits of application e.g. Workday, Smart Recruiters, Learning management systems, Applicant Tracking systems
• Designing, development, testing and deployment of Core HCM, Business Process configurations and Security framework
• Ability to research and minimize reported problems or pain points within HR platforms, drive resolution of issues, analyse security issues, and implement corrective and proactive actions
• Good understanding of the SAFe Cadence events: PI Planning, Backlog Refinement, Sprint Planning, and Sprint Retrospective
• Very strong communication skills are required. Must be capable of interacting with technical teams to identify technology opportunities

How we will support you

From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.

Equal opportunities statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here