Technical Project Manager

Overview

Responsibilities:

• Oversee project management, cultivating productive, professional, and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various organizational departments, including support, service, and technology, to effectively manage resources and ensure the seamless functioning of client accounts.
• Take charge of client receivables, planning, and executing monthly retention initiatives.
• Document all client requests and comments, ensuring timely feedback and follow-up actions for client escalations/queries.
• Maintain a positive, motivational, and proactive attitude, especially in challenging circumstances.
• Achieve strategic customer objectives and execute account plans as defined by company management.
• Lead solution development efforts that effectively address customer needs, coordinating necessary actions and keeping the internal team consistently updated.
• Maintain a consistent schedule of online meetings with clients to manage performance objectives, customer expectations, and continuously assess customer needs.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 2 years of experience in technical project management.
• Candidates must have proficiency in both Project Management and Technical Skills.
• Demonstrate excellent written and verbal communication and presentation skills.
• Showcase strong relationship-building skills across internal, external, and cross-cultural contexts.
• Have relevant experience in Scrum Master and Agile Methodologies.
• Preference will be given to candidates with exposure to international clients.

Job Type: Full-time

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Experience:

• total work: 2 years (Preferred)

Work Location: In person