Technical Project Manager

Overview

Technical Program Manager (Product Delivery & Release Management)
ABOUT DOCTUSTECH
At DoctusTech, we are helping healthcare organizations succeed in value-based care through innovative technology, including HCC coding solutions, AI-powered workflows, and provider enablement platforms. As we continue to scale our products and engineering teams, we are looking for a Technical Program Manager who can bring structure, accountability, and predictability to our delivery process.
This role sits at the intersection of Product, Engineering, QA, Customer Success, and Leadership. You will ensure that features move efficiently from idea to production while maintaining quality, visibility, and alignment with customer commitments.

WHAT YOU WILL OWN
Release & Delivery Management
• Own the end-to-end delivery lifecycle for product enhancements, customer-facing features, integrations, and AI-driven initiatives.
• Maintain a feature-level delivery tracker covering:
o Product requirements completion
o Technical specification approval
o Development start and completion
o QA execution and sign-off
o Product validation
o Release readiness
o Production deployment
• Monitor planned vs. actual timelines and proactively identify risks before they impact commitments.
• Facilitate weekly release reviews with Engineering, Product, QA, and Leadership.
Delivery Governance
• Ensure development begins only after requirements and technical specifications are finalized and approved.
• Ensure QA receives complete acceptance criteria and documented handoffs.
• Verify all critical defects are addressed prior to release.
• Maintain release readiness checklists and deployment approvals.
• Drive accountability across teams to ensure delivery commitments are met.
Risk & Blocker Management
• Identify and escalate project risks within 24 hours of discovery.
• Maintain a centralized blocker log visible to leadership.
• Partner with engineering leads to remove roadblocks quickly.
• Provide clear recommendations and escalation paths when timelines are at risk.
Cross-Functional Coordination
• Coordinate work across Product, Engineering, QA, Customer Success, and Operations.
• Manage dependencies between multiple product initiatives, including HCC, AI, platform, and customer-specific projects.
• Maintain a centralized release calendar for internal teams and customer-facing communication.
• Partner with Customer Success to ensure clients receive timely updates on releases and product enhancements.
Process Improvement
• Continuously improve release management, sprint execution, and delivery processes.
• Establish scalable project management practices as the organization grows.
• Create dashboards and reporting that provide visibility into delivery performance and bottlenecks.
• Help build a culture of ownership, predictability, and operational excellence.

WHAT YOUR WEEK LOOKS LIKE
Activity Purpose
Weekly Release Review Review all active initiatives, milestones, risks, and delivery commitments
Engineering & QA Sync Monitor progress, blockers, and release readiness
Risk Review Escalate timeline, scope, or resource concerns
Release Planning Coordinate upcoming deployments and customer commitments
Stakeholder Updates Keep leadership informed of project status and risks
Process Optimization Improve workflows, reporting, and team efficiency

WHAT YOU BRING
Required
• 3+ years of experience as a Technical Program Manager, Technical Project Manager, Delivery Manager, or Engineering Program Manager.
• Proven experience managing software delivery in a SaaS environment.
• Experience working directly with engineering teams and understanding software development lifecycles.
• Strong ability to drive accountability and manage competing priorities.
• Excellent communication skills with both technical and non-technical stakeholders.
• Hands-on experience with project management and collaboration tools such as Jira, Linear, ClickUp, Confluence, Notion, or similar.
Preferred
• Experience in HealthTech, Healthcare SaaS, Clinical Technology, or Value-Based Care environments.
• Familiarity with HIPAA-compliant software development practices.
• Experience supporting AI/LLM-based product initiatives.
• Experience building delivery and release processes in a growing startup environment.
• Understanding of healthcare workflows, HCC coding, provider operations, or population health programs.

WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
• Product releases are delivered with greater predictability and visibility.
• Leadership has clear insight into delivery risks and timelines.
• Engineering and QA handoffs are standardized and efficient.
• Customer-facing commitments are met consistently.
• Release processes scale effectively as DoctusTech grows.
• Cross-functional teams operate with stronger accountability and alignment.

WHAT THIS ROLE IS NOT
• This is not a Scrum Master role focused solely on ceremonies and sprint administration.
• This is not a Product Manager role responsible for defining product strategy or prioritizing the roadmap.
• This is not an administrative coordinator role focused on scheduling meetings and taking notes.
This is an ownership role. Your success is measured by predictable execution, successful releases, stakeholder alignment, and the ability to help teams deliver high-quality outcomes on time.