Technical Support Engineer - Mechanical

Overview

Are you passionate about 3D Printing , troubleshooting machines, and providing top-notch support? Join 3Ding, a leading 3D Printing solutions provider, where you’ll play a key role in handling 3D Printing services, fixing machines, and assisting customers.

Role: Support Engineer – 3D Printing & Maintenance
Location: Ambattur Industrial Estate, Chennai
Salary: Competitive (Based on experience)

What You’ll Do

• Operate and manage 3D Printing services for customers
• Troubleshoot & repair 3D Printers, ensuring smooth operations
• Assist customers with technical support (email, chat & calls)
• Perform basic 3D Design & modifications for printing jobs
• Optimize print settings for best output quality
• Maintain machine health and conduct routine servicing

What We’re Looking For:

• 1-3 years of experience in 3D Printing , machine maintenance, or technical support
• Hands-on experience with FDM/SLA 3D printers (Assembly, calibration & troubleshooting)
• Basic 3D Design skills (Fusion 360, SolidWorks, or similar)
• Strong problem-solving skills and attention to detail
• Good communication skills to assist customers effective

Benefits

• Corporate Health Insurance – Coverage available for all employees.
• High-Growth Industry – Work in a fast-paced startup poised to be a trillion-dollar market.
• Steep Learning Curve – Gain hands-on experience in a dynamic and evolving industry.
• Creative & Independent Work Culture – An environment that fosters innovation and individualism.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time

Shift:

• Day shift

Application Question(s):

• Have you hands on experience of servicing hardware products?
• Have you used a 3D Printer before

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 18/03/2025