Technical Support Engineer -CCTV

Overview

Key Responsibilities

• Technical Support & Troubleshooting: Diagnose and resolve issues related to CCTV cameras, DVR/NVR systems, and associated software. Provide assistance to clients via phone, email, or remote access tools. pathsgroup.com
• Installation & Configuration: Set up and configure CCTV systems, including cameras and recording equipment, ensuring optimal coverage and functionality. expertia.ai
• System Maintenance: Conduct routine inspections and maintenance to ensure continuous operation of CCTV systems. Perform necessary repairs or upgrades as needed. expertia.ai
• Client Training & Documentation: Provide training to clients on system operation. Maintain detailed records of installations, maintenance activities, and technical issues. expertia.ai
• Collaboration: Work closely with sales and technical teams to identify and resolve system issues. Stay updated with the latest advancements in CCTV technology. expertia.ai

Required Skills & Qualifications

• Technical Expertise: Proficiency in CCTV systems, including knowledge of cameras, recorders, and surveillance software. Familiarity with networking principles and IP camera systems. pathsgroup.comaceda.co.uk+2expertia.ai+2superworks.com+2
• Problem-Solving Abilities: Strong analytical skills to diagnose and resolve technical issues efficiently. pathsgroup.com
• Communication Skills: Excellent verbal and written communication to effectively assist clients and document technical information.
• Educational Background: A degree or diploma in Electrical Engineering, Information Technology, or a related field is often preferred. expertia.ai
• Certifications: Certifications such as CompTIA Security+, CCNA, or vendor-specific credentials can be advantageous.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Shift:

• Day shift

Work Location: In person