Technical Support Engineer- US Shifts

Overview

(Night Shift – Freshers Welcome)

Company: ByteReboot Private Limited
Location: Tecfin Towers, Phase-8B, Mohali, Punjab
Job Type: Full-time, Permanent
Salary: ₹15,000 – ₹20,000 per month
Shift: 8:00 PM – 5:00 AM (Monday to Friday)
Interview Mode: Face-to-Face Only
Cabs: Both-side cab facility for female candidates

About the Role:

ByteReboot is hiring motivated freshers and entry-level professionals for the role of Technician. This is a great opportunity to start your career in IT support with hands-on experience in troubleshooting, customer assistance, and network diagnostics.

Responsibilities:

• Troubleshoot and resolve hardware/software issues.
• Diagnose and repair faults in systems and networks.
• Assist users through step-by-step solutions over call/chat.
• Install and configure computers, peripherals, and software.
• Maintain detailed records of customer issues and resolutions.
• Conduct safety checks and test new technologies.
• Provide customer feedback and ensure timely follow-ups.
• Support rollout of new tools and applications.

Qualifications:

• Education: BCA, MCA, B.Tech, M.Tech in IT/Computer Science.
• Good verbal and written communication skills (English required).
• Basic understanding of operating systems (Windows/Linux/Mac).
• Familiarity with remote desktop tools and help desk software is a plus.
• Certifications like Microsoft, Linux, or Cisco are advantageous.

Job Benefits:

• ✅ Paid time off
• ✅ Leave encashment
• ✅ Both-side cab for female employees
• ✅ Exposure to real-world IT infrastructure

Requirements:

• Must be available to work night shifts.
• Must be willing to relocate or commute to Mohali, Punjab.
• Freshers are encouraged to apply.
• Immediate joiners preferred.

Language Requirement:

• English (Required)

Work Location: On-site (Tecfin Towers, Phase-8B, Mohali)

How to Apply:

Submit your application through Indeed

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Shift:

• Fixed shift
• Night shift
• US shift

Work Days:

• Monday to Friday

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person