Technical Support Engineer

Overview

Key Responsibilities:

• Patch Management:
• Manage and deploy patches and updates to systems across the organization.
• Monitor and assess the impact of patches on system performance.
• Ensure compliance with organizational and regulatory security standards.
• Collaborate with other IT teams to schedule and coordinate patch deployments.
• Resolve issues arising from patch deployments and update failures.
• Maintain and update patch management documentation.
• Conduct regular audits of patch levels and system statuses.
• Antivirus Management:
• Oversee the deployment and management of antivirus software across all systems.
• Monitor antivirus alerts and respond to potential threats.
• Ensure antivirus definitions are up-to-date and systems are protected.
• Perform regular scans and assessments to identify and mitigate risks.
• Provide reports on antivirus activities and system compliance.
• General IT Support:
• Provide support for security incidents and service requests related to patching and antivirus management.
• Document solutions and maintain accurate records of incidents and resolutions.

Job Type: Full-time

Pay: ₹180,000.00 - ₹320,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Shift:

• Day shift
• Rotational shift

Work Location: In person