Technical support Engineer

Overview

Job Title: Application Support Engineer (Fresher)

Location: [Insert Location or mention if Remote/Hybrid]

Job Type: Full-Time

Experience: Fresher

Eligibility: Graduation Year – 2021 to 2025 (Any Stream)

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Job Description:

We are seeking a dedicated and detail-oriented Application Support Engineer to join our team. This role is ideal for recent graduates who are passionate about technology and support operations. The primary focus will be on maintaining attendance and activity logs for medical professionals and staff, and providing first-level support in coordination with technical teams.

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Responsibilities:

Monitor and maintain attendance and activity records for doctors and staff through internal applications.

Track, analyze, and report on attendance and performance-related data.

Identify and troubleshoot basic system or application-related issues.

Coordinate with internal technical teams to resolve software glitches or performance issues.

Log incidents, create documentation, and maintain support tickets accurately.

Assist end users with operational queries related to application use.

Generate daily and weekly reports for internal review and auditing purposes.

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Required Skills:

Basic knowledge of IT systems and applications.

Proficiency in Excel or Google Sheets for data tracking and reporting.

Familiarity with ticketing tools such as Jira, Freshdesk, or similar (preferred but not mandatory).

Strong communication and interpersonal skills.

Analytical thinking and attention to detail.

Ability to work independently and within a team environment.

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Educational Qualifications:

Any graduate .

Graduates between 2021 to 2025 are eligible to apply.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹13,000.00 per month

Benefits:

• Internet reimbursement
• Leave encashment
• Paid sick time

Shift:

• Day shift
• Evening shift
• Night shift
• Rotational shift

Work Days:

• Monday to Friday
• Weekend availability

Work Location: In person