Pune, Maharashtra, India
Information Technology
Other
Orbit Techsol India Pvt. Ltd
Overview
Job Description
We are seeking a skilled and proactive Web Proxy Support Engineer to provide dedicated support for GAIL’s Web Proxy environment. The ideal candidate will possess hands-on experience with Sky-high Web Gateway (formerly McAfee/Trellix Web Gateway) and have a strong understanding of proxy technologies and secure web gateway solutions.
Key Responsibility:
- Provide technical support for the implementation, configuration, and maintenance of the Sky-high Web Gateway.
- Monitor, troubleshoot, and resolve web proxy issues to ensure secure and optimized internet access.
- Collaborate with the GAIL IT security team to implement policies and rules as per organizational requirements.
- Analyze and investigate web traffic logs and generate reports for compliance and performance.
- Apply updates, patches, and policy changes on the Web Gateway system as per operational guidelines.
- Document configurations, procedures, and changes as part of knowledge base maintenance.
- Support change requests, incident response, and routine checks in coordination with other teams.
Required Skills and Qualifications:
- Bachelor’s Degree in Engineering (B.E. in Electronics, Computer Science, or equivalent).
- Minimum 2 years of hands-on experience in Web Proxy or Secure Web Gateway solutions.
- Strong knowledge and working experience on Sky-high Web Gateway (or Trellix / McAfee Web Gateway).
Preferred/Additional Skills (Good to Have)
- Experience with Zscaler or Netskope Web Security platforms – will be considered as P2/P3.
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