Technical Support Engineer

Overview

Job Title: Technical Support Engineer

Location: Mumbai
Experience : 0yrs to 5yrs

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career in Linux? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self-motivated with a passion to learn and improving your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
• Should be able to adjust with flexible shift
• Should be ready to travel to sites

Job Type: Full-time

Pay: Up to ₹600,000.00 per year

Benefits:

• Provident Fund

Shift:

• Day shift

Work Days:

• Monday to Friday

Application Question(s):

• Notice Period

Education:

• Bachelor's (Required)

Experience:

• VOIP Support Engineer : 1 year (Required)
• VOIP, Linux, Telephony, Red Hat: 1 year (Required)

Work Location: In person