Bangalore, Karnataka, India
Information Technology
Full-Time
Noventiq India
Overview
Job Title: Desktop Support Engineer
Job Overview: A Desktop Support engineer, assist clients with their hardware, software, and networking issues. Their duties include software installations, network problems, hardware problems, and other IT-related difficulties either on-site or remotely via systems.
Work Experience
2 Years
Key Responsibilities
6 Days a week
Location: Noida - EMBI, Noida, Uttar Pradesh, India
Job Overview: A Desktop Support engineer, assist clients with their hardware, software, and networking issues. Their duties include software installations, network problems, hardware problems, and other IT-related difficulties either on-site or remotely via systems.
Work Experience
2 Years
Key Responsibilities
- Addressing user tickets for issues regarding hardware, software, and networking.
- Assisting customers through installing applications and computer peripherals.
- Providing technical support either by visiting on-site or through remote-access systems.
- Assisting users on Audio/Video related issues.
- Skilled in diagnosing and resolving projector and microphone issues for end users.
- Assisting users with setting up and managing meetings on Zoom, Microsoft Teams, and Google Meet.
- Providing IT networks and customer services to users inside and outside the company.
- Guide users with step-by-step instructions to resolve the issues.
- Customising the desktop applications as per the needs of users and clients.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Professional certifications such as Microsoft Certified: CompTIA A+, or equivalent.
- Proven experience as a Desktop Engineer or in a similar role.
- Strong knowledge of desktop operating systems, such as Windows and Mac.
- Excellent problem-solving and multitasking.
- Excellent communication (both in written and spoken) and interpersonal skills.
- Ability to work independently and collaboratively with a team.
- Understanding of Windows operating systems, hardware, software, and networking.
- Experience with Windows/Mac OS environments.
- Skilled in diagnosing and resolving projector and microphone issues for end users.
- Assisting users with setting up and managing meetings on Zoom, Microsoft Teams, and Google Meet
- Knowledge of SaaS (Software as a Service) and other hosting protocols for software.
- Providing prompt, courteous, and professional customer service.
6 Days a week
Location: Noida - EMBI, Noida, Uttar Pradesh, India
Similar Jobs
View All
1 Day ago
Machine Learning Engineer
Information Technology
- 2 - 6 Yrs
- Maharashtra
What you ll do:
Lead ML model lifecycle, from research and experiments to implementation and deployment.
Build and deploy deep learning models on GCP and edge devices , ensuring real-time inference.
Combine multiple sensor in...
1 Day ago
D-TechWorks - Java Full Stack Developer
Information Technology
Java Full stack - GurugramJob Title : Java Full stackExp : 5 to 7 yearsLocation : Gurgaon officeMandatory Skills : Java 8, Spring boot, Microservices, Reactjs, Database (MYSQL/PostgreSQL), Rest APIGood to have : AWS, Docker and orchestration to...
1 Day ago
IT Manager (H/F) - AIRBUS INDIA PRIVATE LIMITED
Information Technology
- Chennai, Tamil Nadu, India
Job Description: Description We are loo king for a highly customer focused, driven and dependable candidate to manage overall IT Operations at the Airbus India Training center (AITC) in Gurgaon. This position will functionally report to the Head of ...
1 Day ago
PHP Developer
Information Technology
Job Description Youll Do Participating in the design and delivery of web-UI product. Developing solutions by designing system specifications and tests before delivering them. Identifying, analysing, and developing interfaces, flows and APIs. Int...
1 Day ago
Technical Lead - .Net Core/AngularJS
Information Technology
- Chennai, Tamil Nadu, India
We are seeking an experienced Technical Lead to guide a team of software developers in delivering robust and scalable enterprise solutions using ASP.NET Core, Angular, SQL Server, and Microsoft Azure.The ideal candidate will be responsible for end-t...
1 Day ago
Business Analyst - Wealth Management
Information Technology
- Chennai, Tamil Nadu, India
Primary skills:Domain->Capital Markets->Wealth Management A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutio...
1 Day ago
Sr. Software Engineer - Pentaho Data Integration Job
Information Technology
- Chennai, Tamil Nadu, India
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any...
1 Day ago
Dataviv Technologies - Quality Assurance Test Engineer - Manual & Automation Testing
Information Technology
- Chennai, Tamil Nadu, India
Job Title: QA Tester (Manual & GurugramEmployment Type: Full-timeJob SummaryWe are looking for a skilled and detail-oriented QA Tester who is proficient in both manual and automation testing. The ideal candidate will be responsible for ensuring the ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in