Chennai, Tamil Nadu, India
Information Technology
Full-Time
Parking Network B.V.
Overview
About The Job
GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.
Responsibility
GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.
Responsibility
- Interact with customers to provide information in response to inquiries, concerns, and requests about products and services.
- Become the product expert and understand in depth how configurations affect product functionality.
- Own the onboarding of new customers.
- Configure, install, maintain and upgrade computer systems hardware and software.
- Restores files or systems by designing, writing and implementing backup procedures.
- Ensure continuous monitoring of ageing of tickets and aggressively focus on solving tickets quick.
- Understands, utilizes and provides input for updates to the process documentation related to tools and processes required for smooth operations.
- Assist the Operations Manager in daily management.
- Open and track tickets through resolution and give summary reports to customers and internal stakeholders.
- Execute resolutions to problems and follow standard practices.
- Determine, record and work with team to revise current procedures to enhance customer satisfaction.
- Develop best practices and guidelines for Tech Ops team.
- Review meeting with internal & external stakeholders (weekly / monthly).
- Following defined escalation path when needed.
- Re-routing misdirected incidents that have not been handled in a timely manner.
- Adhering to defined internal & external SLAs.
- Flexible to work in rotational shifts.
Similar Jobs
View All
10 Hours ago
Engineering Manager
Retail & E-commerce
- 8 - 14 Yrs
- Mumbai
An opportunity to revolutionize the restaurant industry. Here, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies...
12 Hours ago
Full Stack Developer
Insurance
- 1 - 3 Yrs
- Bangalore
Key Responsibilities:
• Design, develop, and maintain scalable web applications using React for the front end and Spring Boot for the back end.
• Collaborate with product managers, designers, and other developers to understand requirements and ...
12 Hours ago
Azure Devops Admin
Healthcare & Life Sciences
- 5 - 8 Yrs
- Gurgaon / Gurugram
Key Responsibilities:
Administer and govern Azure DevOps Services & GitHub Enterprise (Boards, Pipelines, Repos, Artifacts).
Define and enforce governance standards (access control, branching strategies, compliance).
Design and maintain CI/C...
1 Day ago
Python Developer
Information Technology
- 3 - 6 Yrs
- Bangalore
Job Title: Senior Backend Engineer
Location: Bangalore | In-Office | Full-time
Experience: 3–6 Years
Working Days: 5.5 Days (5 Days WFO + Alternate Saturdays WFH)
Job Description
We are seeking a Senior Backend Engineer to design and devel...
1 Day ago
Web Developer
Information Technology
- 200000 - 240000 INR - Yearly
- Chennai, Tamil Nadu, India
About the job:We are seeking a skilled Web Developer to join our team and build high-quality websites for our clients. The ideal candidate will be responsible for building responsive, visually engaging, and user-friendly websites, primarily using Wor...
1 Day ago
System Administrator
Information Technology
- 18000 - 22000 INR - Monthly
- Chennai, Tamil Nadu, India
Job Title: System AdministratorExperience Required: Minimum 2 years Job Overview:We are seeking an experienced System Administrator with a strong background in Desktop Support, Networking, and IT Infrastructure Management. The ideal candidate will b...
1 Day ago
Data Scientist Faculty
Information Technology
- 15000 - 30000 INR - Monthly
- Chennai, Tamil Nadu, India
About Singularis Software TechnologiesSingularis is a premier AI and Data Science software training institute based in Kochi. We provide advanced training in Python, Data Science, Machine Learning, Deep Learning, Artificial Intelligence, Computer V...
1 Day ago
mobile automation tester
Information Technology
- 2000000 - 2000000 INR - Yearly
- Chennai, Tamil Nadu, India
About the RoleWe are hiring a Mobile Automation Tester to work on a pioneering wearable medical device platform for a leading international medical device firm. The product captures patient data, transmits it via Bluetooth to a mobile app, and syncs ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in