Pune, Maharashtra, India
Information Technology
Full-Time
Intuitor
Overview
:
We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network/System Engineers to be part of our Support Team.
Email: careers@intuitorit.com
- Position: Technical Support Engineer
- Ref. Code: IIS/AC-C/IN-GD/TSEL2021
We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network/System Engineers to be part of our Support Team.
- BE /BSc /Diploma engineers with minimum 3 to 5 years of experience into Network and System Support
- Very good Understanding of TCP/IP and troubleshooting of Network Connectivity
- Experience with routers, switches and security devices
- If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies
- Routing Static routes, EIGRP, BGP and OSPF
- Switching STP, UDLD, ARP, VTP, EtherChannels
- IP Addressing & Subnetting
- WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc
- Firewall , Access list , Stateful Inspection, NAT
- VPN, Tunneling
- Monitor performance and ensure system availability and reliability
- Knowledge of ITIL practices and process is required
- Strong research, investigation, and evaluation skills, with a structured approach to problem-solving
- Very good Understanding of Server technologies, Server OS, Database & Applications
- Experience with Windows Server OS, Linux.
- Experience in supporting Vmware , Storage etc
- Good knowledge on DNS, DHCP, Filesystems etc
- Effective skills and experience analyzing technology behavior and issue resolution
- Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus
- Experience using Trouble-ticketing tools such as Servicenow/remedy for handling trouble tickets
- Strong verbal and written communication skills are a must
- Excellent interpersonal skills and should be a team player
- Ability to work effectively across internal and external organizations
- Strong technology background is required
- Aptitude to acquire new technology and concepts quickly
- Ready to work on rotational shifts (24x7)
Email: careers@intuitorit.com
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