Pune, Maharashtra, India
Information Technology
Full-Time
Uniphore
Overview
Job Description
Who You Are :
Who You Are :
- Strong sense of ownership, accountability, and business acumen.
- Passion for your team's vision/mission & the entrepreneurial drive to make things happen.
- Mentor the team in growing and reaching their full potential.
- Passion for designing modular systems using reusable components, SDKs, and robust APIs.
- Collaborate, socialize, and drive cross-team technical initiatives.
- Possess can-do attitude and strong work ethic.
- Act with empathy and Have Skills :
- 2+ years experience in software development including designing, building, and managing high-scale, mission-critical real-time production systems.
- Strong proficiency in C/C++.
- Good understanding of contact center operations including ACD, IVR, and CRM integration.
- Strong knowledge in recording solutions like Deep expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems.
- Hands on experience with SIP, CTI, SDP, RTP, CSTA/TSAPI and NATS.
- Advanced knowledge of packet capture, dissection and protocol decoding.
- Experience with SSL/TLS decryption.
- Experience in networking DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc.
- Strong coding skills with an eye for using the right algorithms and data structures.
- Excellent troubleshooting, analytical and decision-making skills.
- Disciplined approach to documentation.
- Ability to lead, partner, and collaborate cross functionally across an engineering organization.
- Bachelors or masters degree in engineering, Computer Science or equivalent preference : India Bangalore.
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