UX Design and Research / Software Engineer

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Software Engineer

Key Responsibilities:

• Contribute to design and coding to build the end-to-end solutions.
• Collaborate with stakeholders and end-users to understand and gather requirements to develop the best automation solutions.
• Contribute to user experience and user research activities to gather insights and inform design decisions.
• Collaborate with stakeholders and end-users to understand their needs, behaviours, and pain points.
• Document and analyze research findings to develop actionable recommendations for the design team.
• Coordinate with cross-functional teams to ensure research insights are effectively integrated into the design process.
• Facilitate workshops or brainstorming sessions to align stakeholders on user-centered solutions.
• Stay updated on UX Design, User research tools, methodologies, and best practices

Qualifications – External

To be successful in this role you should meet the following requirements

• Bachelor’s degree in Information Technology, Computer Science.
• 3+ Years in IT and Minimum 1 year of UX Design and Research experience
• Collaborate with cross-functional teams, including product managers and developers, to understand user requirements and project goals.
• Assist in creating wireframes, prototypes, and user flows to communicate design ideas effectively. Hands on experience of working on Figma and other wireframing tools is a must.
• Conduct user research, including surveys, interviews, and usability testing, to gather insights and improve designs.
• Support the development of user personas and journey maps to guide design decisions.
• Design intuitive and visually appealing user interfaces that align with brand guidelines.
• Participate in brainstorming sessions to contribute creative ideas for enhancing user experiences.
• Work closely with developers to ensure the implementation of designs matches the intended user experience.
• Stay updated on UX design trends, tools, and best practices to bring fresh ideas to the team.
• Assist in maintaining design documentation and style guides for consistency across projects.
• Provide feedback and iterate on designs based on user feedback and team input.
• Good to have development experience in Python (3.x)
• Good to have knowledge of DevOps principles & tools like GitHub/Jenkins, Jira, Confluence, Ansible.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.