Who we are looking for

Windows Group Policy Administrator – Technical Lead

Why this role is important to us

We are seeking a hands‑on Windows and Group Policy professional to join the DTPO 24/7 service delivery operations team. This role is responsible for operational support and administration of Group Policy Objects (GPOs) using Quest GPOADmin, along with Windows Server and Active Directory support across a large enterprise environment.

The position operates as part of a team‑based service delivery model, where collaboration, structured handovers, and strict process adherence are essential. The ideal candidate is a strong team player with solid GPO fundamentals, practical Windows administration skills, and willingness to work in shift‑based production support environments.

What you will be responsible for

Group Policy (Primary Focus)

• Create, modify, and maintain Group Policy Objects (GPOs)
• Test and deploy GPO changes in controlled environments
• Troubleshoot GPO application issues (inheritance, scope filtering, precedence)
• Support change requests related to server baselines and application specific policies
• Maintain procedural documentation and follow change processes

Windows & Active Directory Support

• Hands on administration of Windows Server environments
• Perform basic Active Directory tasks (users, groups, computers, OUs)
• Assist with troubleshooting login, authentication, and policy issues
• Work with cross functional teams during incidents and maintenance windows

Security & Identity Exposure

• Support operations related to authentication, policy hardening, and security baselines
• Follow security controls related to privileged access and identity governance
• Assist with validation activities for audit and security requirements

24/7 Operations & Team Collaboration

• Work in a 24/7 shift based service delivery model (including rotations as required)
• Perform structured shift handovers and follow operational runbooks
• Collaborate actively with onshore and offshore team members
• Escalate issues appropriately and support problem management activities

What we value

These skills will help you succeed in this role

• Good communication skills (written and verbal)
• Strong team player mindset; success depends on collaboration
• Clear communicator, especially during handovers and incidents
• Strong attention to detail and adherence to process
• Willingness to learn security and identity technologies
• Comfortable working in a support and operations focused role
• Ability to follow documented procedures and escalation paths

Education & Preferred Qualifications

• Bachelors or Masters degree
• 5–7 years of hands-on experience with Group Policy administration
• Practical experience using Quest GPOADmin (or similar GPO management tools)
• Working knowledge of Active Directory Domain Services
• Experience working in production support or operations teams
• Ability to follow procedures, document work, and operate within controls
• Willingness to work in 24/7 operations and shift rotations
• Ability to analyze and troubleshoot issues systematically

Additional requirements

• Understanding of cybersecurity concepts (authentication, access control, hardening)
• Exposure to privileged identities / administrative accounts
• Familiarity with Microsoft Entra ID (Azure AD) concepts
• PowerShell exposure for troubleshooting or validation
• Experience in large, regulated or audit‑sensitive environments

Work Requirement

• Willing to work in a hybrid work model in alignment with organizational policy
• Flexible to support rotational shifts as per business requirements

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on U.S. jobs at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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