Zuora Developer – Senior Software Engineer

About the role:

• Delivers end-to-end technical solutions for multiple products or complex projects
• Leads routine projects with manageable risks and resource requirements
• May manage budgets for small projects or programs
• Solves complex problems with minimal guidance
• Engage with stakeholders to understand their needs and manage expectations effectively.
• Perform thorough requirements gathering to ensure clarity and alignment with business objectives.
• Leverage technical expertise to architect, design, and implement solutions within the Salesforce platform.
• Translate complex technical details into clear, non-technical language to ensure solutions align with organizational goals.
• Designs, develops and tests software systems and/or applications for enhancements and new products  
• Writes code according to coding specifications established for software solutions. 
• Delivers software features with exceptional quality, meeting designated release plans and delivery commitments.
• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed. 
• Collaborates with other designers and engineers 
• Breaks down customer requirements/problems into for the team. 
• Ability to clearly communicate technical concepts to stakeholders.
  
  
  

About you:

• 5-7 Years of experience
• Good understanding of Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Product Catalog and Charge Models
• Expert in Zuora Invoice template creation and updating.  
• Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
• Worked on Zuora Order line-item feature - Create Order line-item, create Invoice order line item.
• Subscription lifecycle management – Create, update, renew, cancel etc.
• Reconciliations and troubleshooting for month end processes
• Mass create/update/delete at/for multiple objects
• Experience in developer tools, postman tools
• Experience integrating to ecommerce, payment gateways, Data analytics platforms and tax system
• Must have worked on integrations around Zuora with Salesforce, Zuora APIs,Payment Gateways.
• Zuora Workflow experience is required to automate new workflows and enhance the existing ones.
• In-depth knowledge of Admin features and setups like setting up Roles, Permissions, Billing templates
• Troubleshoot and resolve issues related to Zuora configurations, integrations, and data flows. 
• Create and maintain technical documentation, including design specifications, test plans, and user guides. 
• Provide support and training to end-users and stakeholders on Zuora functionalities and best practices. 
• Stay up-to-date with Zuora product updates, industry trends, and best practices to ensure optimal system performance and utilization. 
• Automation of Zuora deployment
• Ability to write ZOQL
• 3- 5 years of experience in Zuora development.
• Strong knowledge of Zuora functionalities, including billing, payments, and subscription management.
• Agile/scrum environment
• Automation Technology
• Education - Master’s/Bachelor's Degree - Computer Engineering/ Computer Science/Information Technology.
  
  
  

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.