Overview
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization.
The Program Governance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit, and independent compliance testing (ICT), and financial institution due diligence (FIDD) for GFCC. This is an exciting opportunity to join the Program Governance - Strategy & Enablement team that are responsible for oversight and strategic support to effectively drive and enhance the GFCC Program, partnering across the Compliance organization with SME’s and with business partners across the enterprise.
The expectations of our regulators, across the globe, continue to grow, and we need to ensure that our Financial Crimes Program continues to be effective and efficient globally, whilst also delivering to regulatory expectations at a market level. The role will support the team in providing key insights on the Financial Crimes Program to a range of stakeholders, through leveraging internal and external data sources and reports to identify key risks and emerging themes and determine root causes to inform required actions. The role will also enable enhancement to the program through effective project management of key initiatives.
The successful candidate will be able to determine key insights from analyzing data and reporting for issues (i.e. issues, risk events, corrective actions to improve controls, audit findings) impacting the Financial Crimes Program, covering all lines of business and multiple markets. They will have a proven ability to work collaboratively with colleagues throughout the company, be able to work simultaneously on different initiatives and thrive in a changing environment.
How will you make an impact in this role?
- Developing current reporting to highlight trends in risks across Lines of Business and global markets.
- Extract and Transform data from various in-house systems to provide clear and insightful reporting for various audiences using Python, SQL and Hadoop/PySpark.
- Create and Maintain Reports using Power BI and other visualization tools.
- Identifying opportunities to further enhance the current reporting processes.
- Analyzing high risk issues impacting the program to determine root causes and key themes.
- Ensuring Compliance requirements, roles, and responsibilities are clearly documented to enable ongoing program enhancement.
- Partnering with Compliance SMEs and business partners to track and analyze enhancement progress and adherence to compliance standards, ensuring that issues are clearly identified and escalated, and that various stakeholder groups have the relevant information they need to assess progress and understand remaining regulatory risks – at the market, business unit and legal entity level.
- Managing global projects to enhance the Financial Crimes Program, ensuring key stakeholder engagement and alignment and timely risk mitigation.
- Problem solving to provide resolution options for obstacles to delivery of initiatives.
Minimum Qualifications
- 5+ years proven experience and track record of success in project management or program governance within compliance or risk management
- Strong analytical skills, with the ability to understand and communicate clear insights from data and information, across varied sources.
- Python, PySpark, Big Data, SQL and Advanced Excel skills are a must have.
- Relevant Experience of using Power BI, Tableau and Archer would be beneficial.
- A consistently high performer with the ability to work independently, able to successfully balance multiple priorities over both the short and long term.
- Ability to effectively deliver initiatives through partnership and alignment with multiple internal stakeholders with competing needs.
- Exceptional organizational skills and an extremely positive “can-do” attitude
- Excellent written and verbal communication skills, including ability to communicate confidently and effectively with senior stakeholders.
- Strong written and verbal English skillset required
- Flexibility to accommodate schedules with business partners in various global markets when needed.
- Proven to have a global mindset; able to work well across time zones and work cultures.
- A working knowledge of the Financial Crimes program would be beneficial, as would experience within Operational Excellence, Audit or Compliance.
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.