Panchkula, Haryana, India
Information Technology
Full-Time
Ashtech India Pvt Ltd
Overview
We are seeking a skilled and motivated Network L2 Engineer to join our team.
As a Level 2 Network Engineer, you will be responsible for providing support and troubleshooting for network infrastructure, ensuring the optimal performance, security, and reliability of network systems.
Key Responsibilities
As a Level 2 Network Engineer, you will be responsible for providing support and troubleshooting for network infrastructure, ensuring the optimal performance, security, and reliability of network systems.
Key Responsibilities
- Provide Level 2 support for network-related issues, diagnosing and resolving complex network problems.
- Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and other network devices.
- Monitor network performance and perform regular health checks to ensure high availability and reliability.
- Assist in the implementation and configuration of network solutions, including LAN, WAN, and VPN.
- Perform network diagnostics using network monitoring tools and troubleshooting methodologies.
- Collaborate with senior engineers and cross-functional teams to resolve escalated network incidents and problems.
- Ensure timely resolution of service requests, incidents, and change requests according to SLAs.
- Support network security by monitoring and troubleshooting security devices and protocols (e.g., firewalls, IPS/IDS).
- Document network configurations, procedures, and incident reports for knowledge base and continuous improvement.
- Assist with network upgrades, patch management, and maintaining hardware inventory.
- Participate in disaster recovery planning and ensure network resiliency.
- Stay up to date with new network technologies, trends, and best practices.
- 3+ years of experience as a Network Engineer or in a similar network support role.
- Solid understanding of networking protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, BGP, and QoS.
- Hands-on experience with network devices such as Cisco, Juniper, HP, or other network equipment.
- Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, etc.)
- Experience with firewalls, VPNs, and network security protocols.
- Ability to troubleshoot and resolve network-related incidents using network analysis tools and techniques.
- Strong knowledge of network topology, design, and architecture.
- Experience with network design, implementation, and documentation.
- Knowledge of wireless networking, including Wi-Fi standards and technologies, is a plus.
- Ability to work effectively in a fast-paced, collaborative team environment.
- Excellent problem-solving and troubleshooting skills, with attention to detail.
- Strong verbal and written communication skills.
- Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent are highly desirable
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