Gurugram, HR, India
Information Technology
Other
Colruyt IT Consultancy India
Overview
Job Information
Job Type
IJP or IJR
Work Experience
1-3 years
City
Hyderabad
Country
India
Job Description
Skills: ServiceNow, ITIL, ITSM, Solution Analysis
Business Analyst with expertise in Requirement gathering, solution analysis and realize the changes in effective & efficient way. Having in-depth understanding of the ITIL processes, hands-on expertise and delivering projects in the domain of IT.
Responsibilities:
- Analyze complex business problems and determine an IT solution
- Gather data and analyze business and user needs, In terms of Functional and Non-Functionals
- Complete the requirement analysis to ensure that the solutions being designed are Available, Stable, Performant, Usable and Maintainable.
- Work closely with Business, Architecture, Development and Testing teams in doing detailing the process and the solution.
- Enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs
- Apply ITIL best practices to improve and streamline IT service management processes
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- With good understanding on the Technology evolution, SAAS solutions, advise the business in adapting to the right mix of fit for purpose solutions.
- Identifies opportunities for asset reuse that reduces overall solution cost and development time
- Perform the validation of solutions is being built/realized, together with the business process Responsible
- Together with the project team you put the solution into production and roll it out in the organization.
Requirements:
- Bachelor's degree in Science/Engineering/Business Administration, or equivalent experience in related field
- Minimum 3 years of IT experience and 1-2 years of experience as Business Analyst / Solution Analyst role
- Strong knowledge on any one of the platforms/packages (Ex: ServiceNow)
- Strong understanding of ITIL processes and ITOM model
- Experience with ServiceNow ITSM, ITOM, and other relevant modules.
- Good inter personal skills (Communication, Collaboration, Openness, Transparent..)
- Strong written and verbal communication skills, including technical writing skills
We are seeking a highly skilled and experienced Business Analyst with expertise in ServiceNow, ITIL processes, and ITOM (IT Operations Management) model experience. The ideal candidate will have a strong background in the implementation, migration, and maintenance of IT services and solutions.
Similar Jobs
View All
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in