Associate Lead - Business Analyst - Bangalore

The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs’ growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally.
With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.

Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We value honesty and integrity, prioritize a people-first culture, pursue excellence, and drive impactful innovation with simplicity.
Our vision at Tally is to ensure that all employees get access to equal opportunities, with decisions grounded on performance, merit, competence, and potential. We are dedicated to fairness and transparency in our policies. By fostering diversity and equality, we strive to eliminate all forms of discrimination. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club!

Corporate Information Systems (CIS) is a dynamic and forward-thinking function within Tally Solutions, dedicated to providing innovative solutions for our internal support systems. We cater to the needs of our customers, partners, employees, by leveraging cutting-edge technologies.

The Associate Lead – Business Analyst spearhead strategic initiatives and deliver transformative solutions. You will independently oversee complex business analysis tasks, collaborating closely with both business and technical stakeholders to ensure alignment and achieve our business goals.

Your role will also involve designing and optimizing user interfaces, user experience, and gathering user feedback to continuously improve the functionality and aesthetics of our systems.

• Bachelor’s degree in business, Information Systems, Computer Science, or related field.
• 6+ years of experience as a Business Analyst, preferably in CRM/PRM and HRIS domains.
• Strong Analytical and problem-solving skills, proficiency in data analysis tools and techniques.
• Strong communication skills and presentation skills.
• Knowledge of business analysis frameworks.
• Demonstrated ability to work collaboratively in cross-functional teams and influence stakeholders at various levels of the organization.
• Strong business acumen and understanding of key performance indicators (KPIs) and financial metrics.
• Familiarity with project management principles and practices.
• Ability to adapt to a dynamic and fast-paced work environment.
• Proficiency in tools like JIRA, Confluence, Figma or similar.
• Solid understanding of UI/UX principles and experience working with design teams.

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• Documentation: Create detailed documentation of requirements, workflows, and outcomes. Generate reports to communicate findings effectively.
• Functional Specifications: Translate business needs into functional specifications or user stories, guiding the development of software or system solutions.
• Process Optimization: Identify inefficiencies in workflows or systems and propose solutions to optimize business processes.
• Liaison Role: Act as a liaison between business stakeholders and technical teams, ensuring smooth communication and understanding of project objectives.
• UI/UX: Designing and optimizing user friendly interfaces.
• Provide feedback and validate designs with end users.
• Quality Assurance: Collaborate with QA teams to validate developed solutions, ensuring they meet business requirements.
• Monitoring and Feedback: Monitor implemented solutions, gather feedback, and recommend further enhancements to align with evolving business needs.
• Data Analysis: Analyze data sets to derive actionable insights, identify trends, and support decision-making processes.
• Participate in training programs, workshops, and mentoring sessions to develop business acumen, leadership skills, and domain knowledge.

Preferred Qualifications:

• Salesforce certifications (e.g., Salesforce Administrator, Business Analyst).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Familiarity with integration platforms and APIs.