Associate Specialist Business Analyst

Job Description

Associate Specialist Business Analyst

Job Description

We are seeking a motivated and detail-oriented Business Analyst to join our operations team. The ideal candidate will play a crucial role in enhancing our operational efficiency by creating essential documentation, designing user onboarding experiences, and supporting the IAIO team in various organizational activities.

Key Responsibilities

• Onboarding Experience Design
• Collaborate with cross-functional teams to design an engaging and effective onboarding experience for our software product tailored to different user profiles.
• Create training materials and resources that facilitate a seamless transition for new users.
• Process Improvement
• Identify opportunities for process improvements within operations and propose innovative solutions to enhance efficiency.
• Documentation Creation
• Develop and maintain comprehensive documentation, including playbooks, newsletters, release notes, and presentations to support operational processes and projects.
• Ensure that all documentation is clear, concise, and accessible to relevant stakeholders.
• IAIO Team Operations Support
• Assist in organizing team operations by setting up agendas and coordinating logistics for various meetings, including OKR workshops, team huddles, leadership team meetings, and other events.
• Maintain an organized calendar of events and ensure timely communication with participants regarding schedules and materials.
  
  

Qualifications

Education & Work Experience Requirements

• Bachelor’s degree in Business Administration, Management, Information Technology or a related field with at least 3+ years work experience; or Master’s degree in relevant field, with 2+ years work experience.
  
  

Skillset

Candidates must have -

• Experience in business analysis, documentation, or operational support.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Excellent organizational skills and ability to adapt to priorities.
• Tech-savvy, understand technical terminologies
• Advanced Microsoft PPT skills
  
  

Candidates are desired but not mandatory to have -

• Technical writing skills
• Familiarity with project management tools
  
  

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Required Skills

Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning

Preferred Skills

Job Posting End Date

05/30/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R345665