Asst. IT Manager

Overview

Exp : 9yrs -10 yrs

Software Management

· Evaluate, select, and implement software solutions that align with the organization's requirements and objectives. (Keka, ZOHO, XTen-AV, Tally)

· Oversee the maintenance, upgrades, and troubleshooting of existing software applications to ensure smooth operations.

· Provide training and support to the admins, managers and users. Develop training manuals for the same.

· . Domain Management, Website Server Management, Email Management, Server Management, WiFi, Routers, etc.

· CRM Management:

· . Lead the implementation, configuration, and customization of the Customer Relationship Management (CRM) system.

· Work with sales, marketing, and customer support teams to optimize the CRM system's functionality and integration.

· Provide training and support to users to enhance CRM adoption and efficiency. Building Management Systems (BMS):

· . Evaluate, select, and develop app for BMS, which includes managing the building’s automated systems, such as HVAC, Lighting and Security.

· Troubleshoot BMS issues and coordinate with vendors for repairs and upgrades. Team Management:

· . Coordinate and Supervise IT team responsible for all IT Responsibilities including hardware, software, CRM, and BMS management.

· Budgeting and Resource Planning:

· Collaborate with senior management to develop and manage the IT budget related to IT Department.

· Identify resource requirements, allocate resources effectively, and optimize cost-efficiency. Project Management:

· Develop and execute project plans for software implementations, upgrades, and system integrations.

· Monitor project progress, milestones, and deadlines to ensure timely delivery.

· Identify and mitigate potential project risks and issues. Security and Compliance:

· Ensure data security and compliance with relevant regulations, including data privacy and industry standards. (One Drive, Domain, Emails, Website, etc)

· . Implement security protocols and disaster recovery plans for software systems and data.

Job Types: Full-time, Regular / Permanent

• Health insurance
• Provident Fund

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹450,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Shift:

• Day shift

Work Location: In person