AVP Cloud SSE Engineer (L11)

JOB_POSTING-3-71785-2

Job Description

Role Title: AVP Cloud SSE Engineer (L11)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
  
  

Organizational Overview

The Synchrony CTO organization provides technology solutions and leadership across the entire company and customer base. This new role is a key part of our Network Access Services (NAS) team, supporting Synchrony's zero-trust remote access and secure web gateway services. These services form a core piece of our overall connectivity platform, developed and supported by multiple teams in our global network engineering group.

Role Summary/Purpose

We are seeking a network architect to spearhead the design and implementation of Synchrony's Security Service Edge (SSE) solution. This role will be an individual contributor and will focus on Secure Web Gateway (SWG) and Zero Trust Network Access (ZTNA) products, supporting users across the globe. The ideal candidate will have broad technical skills in the areas of network routing, switching, firewalls, proxy and remote access, as well as experience with Infrastructure as Code (IaC) tools such as Terraform or Ansible. Additional important traits include strong communication skills, experience working in a matrixed environment with technical engineering and development teams and experience working in an Agile environment. The candidate should be able to solve complex technical problems and map solutions to business needs. This position will report to the VP, Connectivity Engineering.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Key Responsibilities

• Serve as technical expert for network products
• Internet proxy and firewall services (Secure Web Gateway)
• Remote access tools; with traditional and zero trust network access (ZTNA) solutions
  
  

• Provide leadership and forward thinking of access service solutions
• Work closely with the team Product Owner understand business needs and translate them into product requirements.
• Develop designs and create road maps for the connectivity product implementation
• Technical leadership of engineering objectives for the deployment and servicing of connectivity solutions, overseeing all stages of design/development.
• Develop architecture diagrams and documentation for supported solutions.
• Provide knowledge transfer and training for team members and operations staff
• Engage with Information Security teams to ensure that all solutions are both secure and performant
  
  

• Manage and maintain engineering standards for supported products.
• Serve as SME for team technical job aids.
• Provide assistance with product certification for supported products.
• Assure solutions are developed in accordance with Compliance/Audit requirements.
  
  

• Participate in Agile processes with Network Access Solutions team.
• Assist Program Increment (PI) Planning for the product team.
• Participate in Scrum meetings, and product Sprints.
• Assist in Agile story development.
  

Required Skills/Knowledge

• Bachelor's degree with 7+ years of product based experience OR in lieu of degree 9+ years of product based experience
• A minimum of 2 years as lead engineer or architect for infrastructure teams
• 2+ years of experience leading engineering projects
  
  

Desired Skills/Knowledge

• Strong background of enterprise networking for both internal and external connectivity services
• Strong background in Secure Access Security Edge (SASE) components: routing/switching, network proxy/SWG remote access (ZTNA)
• Knowledge of cloud technologies, such as AWS/Azure Public Cloud, DNS and firewalls.
• Knowledge and background in Infrastructure as Code (IaC) using Python, Ansible, Terraform or similar automation toolsets
• Understanding of GIT source control management
• Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment
• High energy, self-motivated, with strong communication skills and experience working with external clients & technical development teams.
• Ability to adapt to varying scenarios and cater presentations and style based on the audience
• Experience with Agile software development framework, acting in the Product Owner role
• Product and operational experience in a DevOps environment
• Experience in the credit card or financial services industry
• Curiosity and passion for learning about new technologies and identifying ways to drive innovation
• Self-aware and adaptable
• Excellent analytical and presentation skills within all levels of the organization. Effectively communicate and influence all leadership levels of Synchrony and its partners
• Strategic thinker with ability to develop and implement actionable plans to drive business results
• Strong project management experience with a record of delivering on time and across functions
• Strong digital proficiency, including launching new products and capabilities and understanding of mobile devices and applications
  
  

Eligibility Criteria

• Bachelor's degree with 7+ years of product based experience OR in lieu of degree 9+ years of product based experience
• A minimum of 2 years as lead engineer or architect for infrastructure teams
• 2+ years of experience leading engineering projects
  
  

Work Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal, LPP)
• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L09+ Employees can apply
  
  

Grade/Level: 11

Job Family Group

Information Technology