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9 Weeks ago

Bangalore - Founding Software Engineer

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Pune, Maharashtra, India
Information Technology
GigaML

Overview

Founding Software Engineer - Bangalore

Location: Bangalore, India
Job Type: Full-time
Experience: 3 - 8 years
Salary: ₹3M - ₹7M INR

GigaML is growing fast and hiring engineers in Bangalore.

At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve over 1 million customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.

Our AI agents:

  • Reliably navigate complex, real-world conversations with clarity

  • Maintain exceptional accuracy in handling sensitive information like payments

  • Operate with extremely high availability (24 hrs/day)

  • Seamlessly scale to meet enterprise-level demands (+40k tickets/day)

We work hard and take pride in our commitment to delivering the best products on the market. With a strong pipeline of enterprise clients and ambitious goals, we’re moving fast to execute and deliver results.

Funding: Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors.

YC Partners talking about GigaML

Qualifications

  • Startup Experience: We strongly prefer candidates with prior startup experience. Former founders are especially valued, as their entrepreneurial mindset and problem-solving skills align well with our fast-paced environment.

  • Prior Experience: A minimum of 3 years of experience is required, with a maximum of 8 years.

  • Educational Background: Ideally, candidates should have attended a college ranked in the top 40 in India.
    Backend Skills: Strong background in Python (Django experience is a plus).

  • Frontend Skills: Proficiency in Next.js, React, and ShadCN.

  • Cloud Platforms: Proficient with AWS or Azure.

  • Scalability: Familiarity with Kubernetes and Docker is a big plus.

Core Responsibilities

  • Build Product: Quickly ramp up and contribute to our Chat and Voice products, eventually owning your own product or product lines.

  • Technical Leadership: Drive technical decisions and architecture design, shaping the backbone of our solutions.

  • Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.

  • Ownership: Take full product ownership, from ideation to launch, including integration into existing systems.

What You’ll Gain

  • Impact: Be a key contributor to cutting-edge ML projects reshaping industries.

  • Growth: Thrive in a dynamic, innovative environment alongside top-tier talent.

  • Innovation: Work with advanced tools and continuously push boundaries.

  • Autonomy: Drive your own initiatives and influence the company’s technical direction.

Required Skills

  • Django

  • Python

  • React

  • Amazon Web Services (AWS)

  • Next.js


Join us and be part of a team shaping the future of AI-driven customer support!

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