Chennai, Tamil Nadu, India
Information Technology
Full-Time
Aditya Birla Capital
Overview
Job Description
Experience : > 10 Years
- Technical: Able to understand different system Architecture
- Incident Management: Identifying, diagnosing, and resolving technical issues to ensure minimal disruption to business operations.
- Monitoring Live Systems: Continuously monitoring system performance and availability to detect and address issues proactively.
- User Support: Providing first-level support to users, addressing their technical queries and issues.
- Documentation: Maintaining up-to-date documentation of systems, procedures, incident reports and RCA reports
- Collaboration: Working closely with developers, QA, and other teams to resolve issues and improve system performance
- Process Improvement: Suggesting and implementing improvements to enhance system efficiency and reduce downtime
- Worked as DBA or System Administrator or L2 Support will be an add on.
- Understanding of Network System will be add on.
- Understanding the SDLC will be add on.
- Able to write Automation scripts will be add on.
- Problem-Solving: Strong analytical skills to diagnose and resolve issues effectively
- Communication: Excellent communication skills to interact with users and team members
- Attention to Detail: Ability to meticulously document incidents and resolutions
- Adaptability: Flexibility to handle unexpected issues and work in a fast-paced environment
Experience : > 10 Years
Similar Jobs
View All
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in