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15 Weeks ago

Business Analyst - CRM

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Chennai, Tamil Nadu, India
Pharmaceuticals
Other
Blue Star India

Overview

Job Description

To act as an IT business partner to the respective business. To enable technology into business function. Elicit and document business requirements by engaging with stakeholders: Assist in conducting interviews, surveys, and workshops to understand business needs. Documentation: Create and maintain documentation, such as business process models, use cases, and requirements specifications. Data Analysis: Assist in analyzing data to identify trends, patterns, and insights relevant to business goals. Testing Support: Assist in the development of test plans and test cases. Participate in testing activities and help identify and resolve defects. Communication: Act as a liaison between business stakeholders and the development team, ensuring clear communication of requirements. Training: Assist in the development and delivery of training materials for end-users. Tool Proficiency: Familiarity with business analysis tools and methodologies. Understand business needs, develop proposed solutions and deliver high impact change initiatives. Execution of mandates as per the requirement with focus on quality & timeline. Discover solutions to develop and drive business to archive best possible results. Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders Constantly look out for best practices by studying online about other companies/agencies within and outside the industry

Key Responsibilities:

Short Info

    Posted: 0 day(s) ago
    Location: Thane
    Qualifications: Btech/MBA/Bcomm/Mcomm
    Experience: 2 Years - 0 Months To 5 Years - 0 Months

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