Business Analyst - International Consultant

Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions.

Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India.

Aon India has over 500+ colleagues across nine locations in India.

Website: https://www.aon.com/apac/india/default.jsp

Job Dimensions (role and responsibilities):

• Undertake detailed strategic analysis to develop plans in line with the Asia Pacific operations strategy.
• Undertake financial analysis on performance and trends and develop financial models / business cases for strategic initiatives.
• Coordinate with sub-region operations team to collect feedback, centralisation of project, process and system implementation and prepare reports for regional and global updates.
• Ensuring sub-region operations team understands the global and regional operations expectations and be the point of contact on troubleshooting.
• Analyse data of in-place procedures and platforms to identify and recommend ways to improve operations.
• Manage operations business planning and performance reporting.
• Provide analytic support to regional operations directors and country chief operating officers.
• Develop insights and content arising from research and analysis for use by management in strategic decision making and business planning.
• Develop a database data sets for use in analysis, plans and reports.
• Provide deep insights and advise to operations leadership team on basis of analysis undertaken.
• Work with operations leadership in the development of solutions in line with strategy.
• Work closely with and coordinate activities across PMO, operations and service delivery functions.
• Assist with the ongoing integration project by project management of various workstreams, by working closely with the colleagues responsible for each workstream.
• Monitor progress of work in each workstream against set timelines, milestones; regularly report the progress to the relevant workstream leaders.

INCOME TAX DOCUMENTATION RELATED RESPONSIBILITIES

• Work closely with the Broking / Broking Support / Client Services teams on tax document and related matters. May include registration-related and premium receipt related matters.
• Ensure that the list of tax documents to be obtained from the various parties is kept correctly updated at all times.
• Contact reinsurers’ accounting/operations team to obtain required documentation.
• Follow up with the reinsurers based on the internal procedures
• Escalate all cases where responses are not received from the reinsurers in a timely manner
• Be responsible for updating and/or contacting relevant internal parties (Broking, Broking Support, Client Services departments in Aon India / Aon Singapore) on tax-related matters.
• File all tax documents in the common drive promptly
• Be able to recognise and prioritise urgently necessary documentation, for immediate action.
• Be responsible for answering basic questions regarding requirements for tax documents (why it is necessary, when is it required, etc.)

TECHNICAL SKILLS & KNOWLEDGE REQUIRED

• Should have the flair of managing the tax documentation along with project management responsibilities.
• Knowledge of operations, preferable in insurance or financial industry.
• Excellent interpersonal and communication skills, both oral and written.
• Ability to work with all levels and diverse group of colleagues, including senior stakeholders.
• Strong client focus with a passion for delivering added value.
• Team oriented.
• Strong organisation skills and work disciplines, ability to complete tasks within required time frames and respond effectively under pressure.
• Results driven and take accountability for results.
• Intermediate level in Microsoft Word, Excel and PowerPoint applications.

Qualification – B.Com or accounting background is preferred

Experience - Minimum 5 years in operations, project management or business analyst role, ideally, within mid-large size company in the insurance industry or professional service firm.