Business Analyst - Legal Operations

Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

We are seeking a motivated and detail-oriented Business Analyst to join our cross-functional legal operations team. In this role, you’ll partner across legal workstreams to improve processes, strengthen compliance, and enable smarter business decisions.

You’ll use data, process analysis, and AI-driven tools to enhance workflows and provide actionable insights. This position is ideal for someone who thrives in a dynamic, collaborative environment and enjoys translating complex information into clarity and impact.

What You’ll Do:

• Mailbox and Request Management
• Monitor shared inboxes, log incoming requests, and triage items to the appropriate owners or workstreams.
• Prioritize and track tasks to ensure timely responses and resolution.
• Maintain service-level awareness and escalate issues when needed.
• Administrative and Process Support
• Assist with scheduling, documentation, and coordination of meetings, reviews, and project activities.
• Prepare summaries, trackers, and follow-up notes to keep stakeholders aligned.
• Maintain up-to-date playbooks, templates, and process documentation to ensure consistency.
• Data and Reporting
• Compile and organize data for reporting, dashboards, and recurring summaries.
• Use AI-enabled tools to support data entry, validation, and insight generation.
• Assist in tracking key performance indicators and presenting findings in a clear, actionable format.
• Cross-Functional Coordination
• Collaborate with internal partners to route questions, clarify priorities, and keep projects moving.
• Help identify opportunities to streamline workflows and automate routine administrative tasks.
• Support continuous improvement initiatives that promote efficiency and alignment across teams
  

• Bachelor’s degree in Law or a related field (or equivalent work experience).
• 2+ years of experience in business operations, administrative coordination, or process support.
• Exceptional organizational and multitasking skills with strong attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency with productivity tools, including Microsoft 365, Excel, dashboards, or AI-assisted workflow tools.
• Comfortable working in a dynamic environment with shifting priorities and multiple stakeholders.
  
  

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
  
  

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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What You’ll Need:

• Bachelor’s degree in Law or a related field (or equivalent work experience).
• 2+ years of experience in business operations, administrative coordination, or process support.
• Exceptional organizational and multitasking skills with strong attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency with productivity tools, including Microsoft 365, Excel, dashboards, or AI-assisted workflow tools.
• Comfortable working in a dynamic environment with shifting priorities and multiple stakeholders.