Business Analyst

About the Company

Zoxima Solutions Private Limited is a very innovative IT company based in Noida (NCR). We provide technology and business process consulting services/ solutions to large enterprises, with a focus on CRM, advanced analytics, and Digital Transformation solutions. We specialize in large and complex implementations by analysing large datasets to provide actionable business insights, where customers want to leverage CRM, Gen AI & other digital technologies, as a strategy to transform their businesses. We work on Salesforce Platform, Microsoft Dynamics 365 CRM, Microsoft Azure AI and Machine learning and Power Platform, and have built assets & industry specific solutions to cater to industry verticals like Manufacturing, Digital Tech., Retail, Consumer goods etc. We are one of the fastest growing companies in its domain.

Why Zoxima?

We provide an excellent career & growth opportunity to individuals, who are aspiring to grow fast and are looking for roles, which not only challenge them but also provide an immense opportunity to learn.
Since we work on the Digital Transformation space and help our customers to use various IT tools & interventions like CRM, Mobile Apps, Data Science and Analytics, Business Intelligence, Gen AI and machine learning etc, an individual will always work on the latest in the IT space and continue to stay ahead in technology space.
Another reason to join us is that we are not only growing very rapidly in India and US but, have very ambitious plans to grow our business in overseas markets like Europe, Middle East etc.

Visit us @ www.zoxima.com to know more about us.

Roles and Responsibilities:

• Lead end-to-end implementation of Salesforce and Microsoft Dynamics 365 CRM projects.
• Manage cross-functional teams for seamless project execution and resource optimization.
• Collaborate with executives and stakeholders to align business objectives with technical solutions.
• Gather business requirements and create functional and technical documentation.
• Define user stories, acceptance criteria, and participate in Agile sprint planning.
• Conduct training sessions and develop user guides for system adoption.
• Identify risks, implement mitigation strategies, and drive process improvements.
• Lead AI and automation initiatives using Azure AI, OpenAI, and Co-Pilot.
• Ensure smooth system integration, data migration, and security compliance.
• Provide expertise in Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Management IT, or a related

Required Skills

• Provide expertise in Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Strong expertise in Microsoft Dynamics 365, Power Platform, and Salesforce CRM.
• Hands-on experience in requirement gathering, process mapping, and Agile methodologies
• Experience in leading Microsoft FastTrack engagements and AI-driven automation projects.
• Proficiency in Power Apps, Power Automate, Power BI, and Co-Pilot solutions
• Strong understanding of cloud technologies, system integration, and enterprise IT ecosystems.
• SExcellent stakeholder management, communication, and executive presentation skills.
• Experience working in multi-region/global project delivery environments.

Perks & Benefits:

• You’ll get to work in one of the hottest and fastest-growing techs in the world right now
• Competitive salary
• Exposure to industry-leading training and development
• Positive culture and limitless growth
• Performance-based recognition and rewards