Business Analyst

About The Company

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.

Join us at www.iwgplc.com

Job Purpose

The Development Analyst will play a key part in helping the property team deliver network growth in line with our strategic objectives. This person will work closely with the Regional Development/Partnership Director, supporting them with the commercial and financial elements of the role to ensure we deliver growth on plan. The role is based in Mumbai.

We are looking for an ambitious development professional who wants to accelerate their career. IWG is seeking a detail-oriented and analytical Market Research & Data Analyst to support our expansion strategy. This role is ideal for individuals with strong data-gathering skills, attention to detail, and the ability to present insights effectively. As part of our team, you will play a key role in identifying market opportunities and providing valuable insights to drive business growth. Network growth is one of our strategic objectives so this role will involve working on multiple transactions of 10,00 square feet and complex negotiations with landlords. The role will work directly with an experience Development Director who will provide extensive training on how to evaluate properties, successfully negotiate deals that maximize ROI and how to deal with multiple stakeholders in a matrix environment.

Key Responsibilities

• Market Analysis & Data Collection: Conduct research to identify real estate vacancies, gather landlord contact details, and compile relevant market data.
• Identifying Market Gaps: Analyse data to pinpoint underserved areas and emerging opportunities for expansion.
• Reporting & Insights: Prepare detailed reports summarizing findings, trends, and key insights to support decision-making.
• Team Collaboration: Work closely with the team to support outreach strategies and contribute to business growth initiatives.
• Presentation of Findings: Organize and present data-driven insights in a clear and structured manner to assist in strategic planning.
• Evaluate potential new sites to see if there is sufficient customer demand to make them viable for Regus.
• Assist in the preparation of recommendations for Regus Investment Committee. This includes detailed understanding of costs, sales projections and project plans.
• Preparing financial models to analyse the projected returns of potential new business centres and acquisitions.
• Comparing the potential returns to the performance of our existing centres.
• Creating and updating pipeline trackers and other regular reports.
• Preparing and updating monthly performance presentations.
• Participating in UK business reviews with the UK Development Team.

Required Skills, Experience & Qualifications

• Strong research and data-gathering skills with an analytical mindset.
• Ability to compile and present insights effectively using Excel, PowerPoint, or similar tools.
• Excellent teamwork and communication skills, with the ability to collaborate in a fast-paced environment.
• Detail-oriented, proactive, and eager to learn about market trends and commercial real estate.
• Graduate degree.
• Previous background of working in the property industry is essential.
• Strong analytical, financial and modelling skills.
• Business and Commercial acumen - awareness of business implications of real estate investments and the ability to analyse and maximize return on investment and payback periods.
• Ability to understand the cause and effect of business drivers and KPIs.
• Good negotiating skills and the ability to drive real estate negotiations to yield maximum return with minimum risk.
• Strong communication, persuasion, presentation, and interpersonal skills.
• Understanding of different real estate deal structures and the implications on ROI.
• Comfortable making decisions, evaluating options, and considering consequences.
• Strong planning and organisational skills, including the ability to prioritize, multi-task and work effectively with minimal supervision.
• Adaptability and resilient. Able to respond quickly to changing demands, deal with incomplete information and keep going in demanding circumstances.
• Achievement orientation. Has the drive to succeed, not just for self, but for team and company .
• Strong problem-solving skills and the ability to identify and escalate risks to senior management as required.