Business Analyst

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions' Unified Communications has a broad portfolio of secure voice, video and data services that enable businesses and public agencies around the world to communicate and operate effectively and efficiently, providing a unified experience across LMR and Broadband. Our commitment is to build a safer world. Our communications solutions power users worldwide within public safety, utility, education, and commercial market segments. Users who keep us safe. And when it comes to safety, every moment matters. Whether it’s instant Mission Critical voice communications, secure sharing of multimedia content, live video streaming or multimedia content recording, we take pride in building best-in-class broadband and interoperability solutions that connect those who protect us.

Job Description

Gather and Analyze Requirements: Collaborate with stakeholders (product managers, pre-sales, sales, system architects and customer support) to gather, analyze, and document business and technical requirements and translate into commercial offers. Prioritize product features based on business impact, customer requested timeline and feasibility.

Market and Competitive Analysis: Conduct market research and competitor analysis to understand industry trends and the competitive landscape, providing insights for product development and positioning. Collaborate with product managers to feed market and user trends for product roadmap.

Data Analysis & Reporting: Analyze user data and product usage metrics, system performance, using various analytical tools to provide data-driven reports and recommendations.

User Stories & Use Cases: Develop user stories and use cases to help sales teams.

Process Improvement: Identify areas for process improvements, both within the software product and within the company's operational processes. Provide recommendations for solutions that enhance product efficiency and customer satisfaction.

Basic Requirements

Education: Master’s degree in Business Administration, Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience: 1-3 years of experience as a Business Analyst, preferably in the software or communication technology industry.
Technical Skills:
Strong proficiency in data analysis and familiarity with tools like Excel, Google Workspace (Sheets, Docs, Slides, etc.) or BI tools (e.g., Tableau, Dashboard).
Experience with project management tools such as Jira, Confluence.
Knowledge of communication technologies or software products is a plus.
Soft Skills:
Excellent problem-solving skills and attention to detail.
Strong communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong organizational skills and an ability to work independently or collaboratively.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .