Business Analyst

About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Role: Business Analyst (BA)

Job Description

• What kind of person are we looking for?

• What would you get if you work with us?

You'll be closely working on problem statements and influencing decisions that impacts 300M people. That's 20% of the country, if you're not keeping track. You'll get to interact with some of the smartest professionals that the country has to offer and get exposure to all facets of building a product and at scale. You get complete ownership and responsibility of all analytics support for your area - right from identifying the problem to presenting to the CEO, if need be.

• What would you get to do in this role?

• Be an integral part of the pod strategy and will have to define the critical metrics. You'll also monitor performance trends and influence any interventions, based on performance.
• Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement
• Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis
• Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then goes back to the data to prove or disprove the thought.
• Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need.

• What do you need to have to apply for this position?

• Minimum 0.5 to 3 years of analytics experience in relevant roles
• 2025 graduates can apply
• Prior Internship experience is a plus
• Strong problem solving & analytical skills
• Penchant for business & curiosity to understand how the product works
• Ability to write complex queries on SQL to manipulate, consolidate multiple data

• Intuition for data and ability to handle big data sources
• Strong working knowledge in Excel and visualization tools like PowerBI, Tableau,

• Understanding of data-analysis languages such as R, Python and in core statistical

• Experience in building ML models is good-to-have, but not mandatory
• Ability to clearly explain thoughts and ideas either verbally or in the written form.
• Candidates who are able to explain the story behind their analysis will find themselves

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.