Business Analyst

Job Description



Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP - Business Analyst

Principal Responsibilities

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner
• Identifies areas of impact on the target operating model and designs activities to mitigate impact
• Manages requirements traceability through design and delivery
• Utilises financial skills to develop a high-level business case, considering investment and high level benefits
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues)
• Manages the change audience through the commitment curve with communications, training and development
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
• Supports project or programme resourcing activities
• Allocates tasks and objectives to other analysts on a project or programme
  
  

Requirements

• Good knowledge of HSBC Change Frameworks and delivery methodology including Agile techniques
• Outstanding understanding of HSBC Group structures, processes, and objectives
• Strong knowledge of the external environment – regulatory, political, competitors etc.
  
  

Process management and re-engineering knowledge

• Business analysis, requirements gathering and design techniques
  
  

Proven track record as an analyst

• Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills
• Excellent decision making and problem-solving ability.
  
  

Sound judgmental skills to identify and resolve problems

• Experience of managing resources using appropriate communication, delegation and planning skills
• Ability to motivate and lead people, employing appropriate management styles
• Proven ability to work across regions whilst maintaining a global perspective.
  
  

Proven ability to work with senior stakeholders and business sponsors

• Certified Business Analysis Professional (CBAP) – Optional
• Lean Six Sigma Black Belt - Optional
  
  
  
  

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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