Business Analyst

1. Requirements Elicitation

• Conduct interviews, workshops, and discussions with stakeholders.
• Capture and translate business needs into clear, detailed requirements.
• Document user stories, acceptance criteria, process flows, and use cases.

2. Stakeholder Collaboration

• Work with product owners, developers, QA, and customers.
• Serve as a liaison between business and technical teams.
• Help prioritize features and manage scope during sprints.

3. Analysis and Documentation

• Perform as-is vs. to-be analysis, identify gaps and recommend solutions.
• Prepare BRD, FRD, workflow diagrams, and visual models.
• Support the development team in understanding requirements clearly.

4. Testing & Validation

• Participate in UAT planning, test case reviews, and validation.
• Assist with defect triaging and traceability between requirements and test results.

5. Reporting & Communication

• Create and present project status reports, dashboards, and insights.
• Document meeting notes, action items, and decisions effectively.

Primary Skills

• Requirement Gathering & Documentation (BRD, FRD, User Stories)
• Stakeholder Management & Communication
• Business Process Mapping & Gap Analysis
• Agile/Scrum Methodology Understanding
• Wireframing/Prototyping Tools (Balsamiq, Figma, Lucidchart)
• Strong Communication & Presentation Skills
• Data Analysis (Basic Excel, SQL, or Power BI exposure)
• UAT Planning, Test Case Validation & Defect Reporting

Secondary Skills

• Knowledge of SDLC & Software Delivery Lifecycle
• Exposure to JIRA, Confluence, Azure DevOps, or similar tools
• Familiarity with UML, Use Case Diagrams, BPMN
• Basic understanding of APIs, Databases, and System Integrations
• Documentation Standards and Change Request Handling
• Familiarity with CRM, ERP, or Domain-specific platforms (optional)