Overview
Job Title: Business Analyst – Retail Banking
Location: Lucknow (UP), India / Remote
Job Type: Full-time
About the role:
We are looking for a Business Analyst – Retail Banking with 3 to 5 years of experience, specializing
in Business Requirements Documentation (BRD) and Business Flow Diagrams. The ideal candidate will have a strong understanding of retail banking processes, business analysis methodologies, and the ability to translate business needs into functional workflows.
Key Responsibilities:
1. Business Requirement Gathering & Documentation
o Engage with stakeholders to gather and document business requirements.
o Prepare Business Requirement Documents (BRD) and Functional Specification
Documents (FSD).
o Conduct requirement workshops, brainstorming sessions, and stakeholder meetings.
o Perform gap analysis between existing and proposed solutions.
2. Business Flow Diagrams & Process Mapping
o Convert business requirements into Business Flow Diagrams, process maps, and data
flow diagrams.
o Use tools like Visio, Lucidchart, Draw.io, or BPMN tools to create clear visual workflows.
o Define use cases, user journeys, and process improvements for banking applications.
3. Retail Banking Expertise
o Worked on savings accounts, loans, credit cards, payments, and digital banking projects.
o Ensure compliance with regulatory frameworks and banking standards.
o Assist in digital transformation initiatives, mobile banking, and customer experience enhancements.
4. Collaboration with IT & Development Teams
o Act as a liaison between business teams, IT, and third-party vendors.
o Assist in the design, development, and testing of banking applications.
o Support User Acceptance Testing (UAT), prepare test cases, and validate solutions.
5. Project & Change Management
o Participate in Agile/Scrum meetings and define user stories.
o Work on project roadmaps, milestones, and risk assessment.
o Support implementation and post-go-live monitoring.
Qualifications:
1. Bachelor / Master’s degree in Business, Finance, IT, or a related field.
2. 3 to 5 years of experience as a Business Analyst in Retail Banking.
3. Expertise in BRD, FSD, and Business Flow Diagram creation.
4. Hands-on experience with process mapping tools (Visio, Lucidchart, BPMN, etc).
5. Excellent communication skills, with the ability to effectively collaborate with clients,
stakeholders, and cross-functional teams.
6. Strong problem-solving skills and attention to detail.
7. Ability to prioritize tasks, meets deadlines, and manages multiple projects simultaneously.
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹700,000.00 per year
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
Work Location: In person
- 4 - 7 Yrs
- Mumbai (All Areas)
- 40,00,000 - 45,00,000 INR - Annual
- 12 - 15 Yrs
- Bangalore, Chennai
- 7 - 12 Yrs
- Jaipur
- 18,00,000 - 24,00,000 INR - Annual
- 5 - 8 Yrs
- Pune
- 40,00,000 - 50,00,000 INR - Annual
- 10 - 15 Yrs
- Pune
- 6 - 10 Yrs
- Anywhere in India/Multiple Locations
- Noida, Uttar Pradesh, India
- Noida, Uttar Pradesh, India