Business Analyst

Overview

JOB TITTLE: ERP/Supply Chain Business Analysts

Responsibilities:

· Establish and maintain a high level of customer interaction to provide effective software solutions and satisfy business requirements

· Facilitate and organize meetings with functional users and business managers to gather and document functional requirements

· Perform analysis and design activities to translate business objectives into systems requirements

· Intercede or translate facts between the business management and the developers of information technology fields

· Suggest and support business process enhancements

· Create user documentation for software solutions

· Coordinate system signoff, UAT and meet all other change management requirements

· Provide advanced user support and training (Train the Trainer, End User)

· Be the first point of contact for functional and technical related issues

· Continually seeks opportunities to increase customer satisfaction and strengthen client relationships

· Provide pre-sales support

Requirements:
· Candidate must possess at least degree or above

· A quick learner, detail oriented, a logical process/systems thinker, a problem solver, a team player, clear communicator, and an advocate of positive change

· Solid background in ERP/Supply Chain concepts and principles, accepted business practices, problem analysis, and software tools

· 3-5 years of experience as a Business System and/or Project Analyst with ERP/Supply Chain applications

· Clear understanding of business process and models including best practices and end-to-end workflows across all operational areas, with experience in shipping, logistics, supply chain and manufacturing processes

· Proven skills in business analysis, quality assurance and managing multiple and diverse system enhancement projects at a time, from conception to delivery

· Creative, self-starting, results-oriented and highly motivated individual with proven analytical skills with the ability to apply knowledge and experience to independently resolve complex business and technical problems

· Thorough knowledge of business analysis, change management and project management, with the ability to identify/define gaps, risks and requirements

· Excellent interpersonal, negotiation and relationship building skills for collaborating with various lines of business

· Detail oriented and organized, with the ability to solve problem and make timely decisions

· Good group presentation and facilitation skills

· Candidate must possess right working attitude and positive thinking. Should be self motivated, creative and highly articulate

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 20/04/2025