Business Analyst, AVP

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Job Description

Join us as a Business Analyst

• This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
• You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy
• It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends
• We're offering this role at associate vice president level
  
  
  

What you'll do

You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.

We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.

You’ll also:

• Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements
• Elicit and input into writing business requirements, user stories and epics as required using relevant techniques
• Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks
• Facilitating UAT as well as supporting platform and feature teams in executing the UAT
  
  
  

The skills you'll need

To take on this role, you’ll need an appropriate business analyst certification such as BAX, CPRE or CBAP.

You’ll also need:

• Eight to twelve years of experince as business analyst
• Proficient in powerApps and multiple low-code platforms
• Expertise in Robotic Process Automation (RPA)
• Experience with ServiceNow and Workday platforms with shared services domain