Business Analyst (FTC)

Company Description

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. 

We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

• As a BA working within the Change Delivery Department, you will work with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems.
• You'll also assist in the analysis of underlying issues and their root causes, identifying available options for consideration.
• Appropriate use of diagrams, graphs and other mechanisms to communicate effectively with diverse stakeholder groups, across and outside of the organisation, including senior management.
• Preparation of various documentation as required by the project to agreed standards, of consistent quality and to agreed timelines
  
  

Tasks

• Support Change Delivery Department in the delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures;
• Investigating operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and identifying available options;
• Specifying data, data objects and information flows that align with the needs of the business;
• Producing business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools, for example;
• Business Requirements Documentation
• Specification Documentation
• Development of test plan and support scripts and KPI reporting
• Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business;
• Assisting in defining user acceptance tests for new or improved business processes and IT systems;
• Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative.
• consider opportunities and potential risks attached to suggestions you make
• communicate the benefits of your recommendations across departments and help to address any uncertainty and concern
• support staff and teams in making your recommended changes, including helping to resolve any issues
• ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
  
  

Key competencies for position and level

• Communicates Effectively
• Organisation Savvy
• Being Resilient
• Plans and Aligns
• Demonstrates Self-Awareness
  
  

Key behaviours we expect to see

Role

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Attention to detail
• Taking Ownership
• Curiosity
• Positivity
  
  

Qualifications

Essential Criteria:

• 2+ Years Business Analysis experience within the Regulated Financial Services Industry
• Business and/or Systems Analysis Qualification
• Excellent organisational, prioritisation and interpersonal skills
• Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers
• ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure
• Ability to take initiative and self-manage
• Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights
  
  

Technical Skills

• Proficient in using tools (manual or automated) to record the structure, relationships and use of information within an organisation. Examples include: class diagram and relational data model.
• Familiar with applying standards, practices, codes, and assessment and certification programmes relevant to the IT industry and the specific organisation or business domain.
• Proficient in understanding and application of different development approaches
• Experience in performing a proof of concept or prototyping exercise to demonstrate or evaluate the feasibility and potential benefits of applying a particular technological business change in order to meet a business need.
  
  

Desired Criteria

• Experience of operating within a firm that shares some of the following features: -
• Private Equity / Investor services industry
• Globally distributed teams
• Fast-paced and rapidly evolving environment
• Project Management certification
• Previous experience of working on a SharePoint Online Project
  
  

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.