Business Analyst, JWO CXQO

Description

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, analytical, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an app to enter, take what you want from our fresh selection, and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay, enter or identify yourself (Amazon One). Note: The specific team is internally and tech focused to delivery scalable solutions.

Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

We are looking for a Business Analyst with a passion for using data to discover and solve real world problems. You will enjoy working with one of the richest data sets in the world, latest technology, and the ability to see your insights drive the creation of JWO stores.

The perfect candidate will have passion and experience analyzing data and using that analysis to drive key insights and recommendations. As a business analyst you will also build reports and metrics, drive ad hoc analysis and communicate insights to key stakeholders. You will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment.

Key job responsibilities

Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers

Interface with business customers, gathering requirements and delivering complete reporting solutions

Interface with other technology teams to extract, transform, and load (ETL) data from a wide variety of data sources

A day in the life

This position will closely work with CXQO operations team to develop dashboards to analyze data for determining root cause, building business insights and dive deep.

It involves complex analysis and diving deep into key metrics based on requests, building and maintaining multiple databases.

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We have BIEs and DEs in our team to support analytics,data and reporting needs for DS, SDE and PMs across JWO team

Basic Qualifications

• 1+ years of tax, finance or a related analytical field experience
• 2+ years of complex Excel VBA macros writing experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL
  
  

Preferred Qualifications

• Experience working with Tableau
• Experience using very large datasets
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Dev Center India - Hyderabad

Job ID: A3006880