Pune, Maharashtra, India
Manufacturing & Industrial
Full-Time
Prodapt
Overview
Overview
Prodapt Solutions is looking for a Business Analyst with telecom domain experience.
Min Experience (Years):5
Max Experience (Years):12
Prodapt Solutions is looking for a Business Analyst with telecom domain experience.
- Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX stacks.
- Should have solid understanding on different Service Fulfilment journey metrics.
- Should have solid understanding of different BSS and OSS applications that support Lead to Cash journey.
- Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects.
- Following OSS/BSS applications knowledge is mandatory - CRM, Product Catalog, Order Orchestration, Inventory management (Service inventory/Physical inventory), Provisioning & Activation system, Element Management System, Engineering workflow management.
- Following Network OSS applications knowledge is desirable - Network Monitoring System, Test & Diagnostics application, Network performance management (monitoring, collecting data, reporting), Incident and Change management system.
- Good knowledge on different CRM/BPM systems is mandatory. Knowledge on SalesForce, SNOW is desirable.
- Should be able to evaluate internal functions, systems, business strategies and IT processes to find improvements that support Telco service provider’s future CRM strategies and goals.
- Ability to use telecom, IT and enterprise architecture best practice methodologies, processes, functions, and data maps.
- Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture
- Accountable for ensuring project delivery of multi-domain BSS/OSS solutions. Ability to define and articulate complex architectures to non-technical stakeholders.
- Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s.
- Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria.
- Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams.
- Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed.
- Knowledge on P/S/R catalog and specifications is desirable.
- Ability to work with stakeholders to create and define problem statements and root cause analysis
- Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous
- Validation of the documentation with stakeholders
- Capture and report back essential information from meetings
- Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge
- Use of collaboration and presentation tools like Mural
Min Experience (Years):5
Max Experience (Years):12
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