Business Analyst (Telecom Domain)

Requirements

Description and Requirements

• Must have 6+ years of experience.
• Experience as a Business Analyst, with a focus on Data migration and database transformation projects.
• Strong understanding of database systems (SQL, Oracle, PostgreSQL, or other relational databases).
• Experience working with ETL processes, data mapping, and data transformation.
• Knowledge of data governance, data quality, and compliance standards.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with Agile, Scrum, or Waterfall methodologies.
  
  
  

Additional Job Description

• Excellent communication, documentation, and presentation skills.
• Ability to work with cross-functional teams including developers, DBAs, and business users.
  
  
  

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.