Business Intelligence Analyst

Job ID 2025-15599 Date posted 03/09/2025 Location Bengaluru, India Category IT

Job Overview

Based in our Bangalore office on a 16x5 shift pattern with on call on a rota basis.

Focused initially on end user support and resolution of issues with Business Intelligence applications.

Problem solving with respect to user issues involving BI applications, Certificate Management and upgrade / patch management. Monitoring and application configuration.

Responsibilities

• Provide L2 and L3 support for BI applications.
• Certificate management.
• Configuration management and monitoring.
  
  

Required Skills And Experience

• With at least a B.Tech or higher in Computer Science, Software Engineering, or a related field, and at least 2 years of overall experience in a similar role within a global organisation of which a minimum of 1 year in Business Intelligence.
• Administration and configuration for BI tools (PowerBI and Tableau), including user access, security, and performance tuning.
• Track record of operational support, Incident, Request, Change and Problem Management aligned with ITIL.
• Experience with Power BI Gateways and Tableau Bridge.
• Familiar with SSO and SSL protocols and implementation.
• Familiar with programming languages like SQL, TSM, Python for scripting and task automation.
• Monitoring / logging systems to track system performance, data loads, user activity and log interpretation.
• Backup and recovery procedures to ensure data continuity in case of system failures or disasters.
  
  

“Nice To Have” Skills And Experience

• Write scripts and automate routine tasks, such as data loading, report generation, and system maintenance; Data integration platforms like MuleSoft, BO Data Services to facilitate data movement between systems; Data security standard practices, including encryption, access control, and compliance with data protection regulations (e.g., GDPR).
• Optional certifications: Microsoft! Certified Azure Data Engineer Associate; Microsoft! Certified Data Analyst Associate; AWS Certified Data Analytics.
• Experience with Tableau Content Manager, MS SQL Server, Azure, AWS & Databricks
  
  

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.